Many people in the auto industry have been talking about evidence of a softening market. Lately, I have seen fear in the eyes of several salespeople, managers, and dealers. Good times and overabundance tends to spoil all of us and leads us to bad habits and a reduced sense of urgency that kills our business when things get tougher. What are you doing at your dealership right now to cushion for an economic downturn?

     The time to prepare for bad times is not when they hit, but…

Here at Wikimotive, we have a backlog of content that goes back years. We have multiple ebooks and podcasts and infographics, and we have material published all over the web. We get emails all the time from people, intelligent people, who want to get into the game but don't know where to start. They see the volume and the quality of work in the…

Life lessons typically come when you least expect them as software coder, Ted Dziuba, discovered. He and his friend went to a bar that served Pappy Winkle’s Family Reserve Bourbon Whiskey that is widely regarded as the world’s best bourbon. While drinking, they talked to the bartender who explained to…

Award recognizes the most innovative auto dealership strategies of 2013; finalists are Megan Barto of Ciocca Honda, Mark Brady of Fisher Honda-Kia Zack Freed of McCombs Automotive Team, Robert Karbaum of Weins Canada Inc. / Don Valley North Lexus and Jason Sturn of LaFontaine Automotive Group

Salt Lake City, Utah – September 10, 2013 – DrivingSales today announced that five…

Data-powered, automated marketing platform offers five key breakthrough ‘total retention’ weapons: Direct Behavioral Targeting, Mid-Interval Communications, Loyalty, Pre-paid Maintenance, and Mobile; offers new era marketing directed at today’s service realities

Daytona Beach, FL – September 10, 2013 – DMEautomotive (DMEa), the science-inspired, results-based automotive marketing leader,…

FOR IMMEDIATE RELEASE:

Press Contact:

Alex Veal

855.747.7770

alex@inticeinc.com

intice Names Steve Moore Vice-President of Sales

September 9, 2013, Tampa, Florida – Intice announced today the appointment of the new company Vice-President of Sales. Steve Moore will immediately assume responsibilities for national sales efforts. Intice focuses on…

http://www.internetsales20group.com

The Internet Sales 20 Group will be in Los Angeles, November 12, 13 and 14.

You DO NOT want to miss this…

Broke and in search for a new beginning, Swen Nater’s parents made the decision to leave Holland and start over in America. Unfortunately, not everybody was invited to make the trip. His parents made the grueling decision to only take his baby brother-leaving Swen and his sister behind to live in an orphanage.  Out of the 60 orphaned children, Swen’s parents were the…

For some time now I have dabbled with texting customers who requested information online and although the response has always been great I have had my concerns about having my cell phone number and the numbers of my staff being so available and some what unprotected. I avidly follow the work of awesome car folks like Elise Kephart, Robert Weisman and BDC trainer Sean Bradley and I agree with the value of texting in addition to phone calls and emails because it does allow our customer to…

            I have a confession to make. I am old enough to remember rotary phones and black and white TV without cable, satellite or remote controls. I grew up in a house without central air conditioning and the first several cars I owned ran on leaded gasoline. As I look back its fun to remember those things but I certainly don’t spend any time or effort trying to relive those times with those circumstances. Times have changed and so have I. For you to change, you must first let…

Sir Edmund Hillary was the first man to climb Mount Everest. On May 29, 1953 he scaled the highest mountain then known to man-29,000 feet straight up. He was knighted for his efforts.

He even made American Express card commercials because of it! However, until we read his book, High Adventure, we don’t understand that Hillary had to grow into this success.

You see, in 1952 he attempted to climb Mount Everest, but failed. A few weeks later a…

In a continuing effort to bring on the best new talent, Potratz has hired on dealer research and business intelligence expert Dennis Galbraith, founder of Dennis Galbraith Enterprises, Revenueguru.com, former vice president of Cars.com and former executive director of Automotive Internet Practice at J.D. Power and…

How to Provide the Most Positive Digital Showroom Experience

Car buyers are spending more time online shopping for a car than ever before! According to a

 Polk Study, internet usage has increased significantly, with ¾ of…

 …

Creating a great customer experience in your business requires work. Not only does it require work, it also requires both buy-in and trust. In Gallup’s “2013 State of the American Workplace Report”, they found that a whopping 70% of employees are either not engaged or actively…

I am posting this blog on behalf of Praveen Tamvada, Director of Marketing

Auto/Mate Dealership Systems 

Last weekend was my son’s birthday party, and I had the brilliant idea of providing him and his friends with water…

Most of all successful dealerships have a system or selling process that works for them. The system or process can vary according to the type of vehicles being sold, the demographics of the local marketplace and experience and personalities of the sales force. However, some of the more unsuccessful dealerships have strayed from their reason for having a system. Egos, over-control, lack of delegation and the dummying-down process of salespeople have given the retail auto industry a black…

AutoCon2013

September 4-6, 2013

Aria Resort & Casino

Welcome to AutoCon2013! For those of you who have joined us in Vegas for the conference, we're excited to have you here. We have an educational three days ahead of us, and we want to make sure…

Average service cycle expands from 140 to 145 days as Americans keep longer-lasting vehicles for more years than ever before; dealers must now market to the owner, not the vehicle

Daytona Beach, FL – September 4, 2013 – DMEautomotive (DMEa), the science-inspired, results-based automotive marketing leader, today released new findings[1] from DMEInsights,…

The only thing that isn't rising in the US is benefits for it's workforce. If Countries ahead of us in competitiveness can take better care of their workforce why can't the US-Corporate greed maybe? I'm a supporter of a free market economy but also an advocate of taking care of the ones who make it possible for you.

"Switzerland has topped the…