I am a chef by training and as such my wife tells me that I am a food snob. I am not sure if that is true or not, but what I do know is that I hate foo-foo food, meaning food so complex that it becomes unrecognizable. I love dishes that are simple, and where the chef loves what he or she does so much that you actually taste the love in their food, kind of like how your mother would cook it. To me, selling is no different; some salespeople are knowledgeable about the “mechanics” of the sales… Continue

“Give a man a fish and he will eat for a day,” is the first part of an ancient Chinese proverb that explains why the majority of salespeople are not doing so well in our industry. If you think about it, our industry is pretty young, a little over a hundred years old and since its inception, not much had changed in the way that vehicles were bought and sold, until the Internet. Much has been written and said about how it has impacted the industry, but the quandary that we face today,…

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Misdirection – Deflecting the real issues.

Zig Ziglar puts it best when he asked, “Are you a wandering generality or a meaningful specific?” The issue has always been sales or the lack there of, so regardless of the product the primary topic at just about every business meeting is how to get more. The tendency how ever to deal with the urgent vs. the important is a real one especially when your livelihood…

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Business Development Centers have always been a strange abnormality and a sticking point for me because they were created and sold to address a systemic issue that no one really wants to tackle. Slumping sales and under performing salespeople that are routinely described as order takers, because they lack the ability to be business developers, have created an opportunity for this anomaly in the sales and customer relationship management…

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I get asked many of times if I am a motivational speaker and I usually smile when I hear the question because I know why they are asking. I am extremely curious so when I’m engaged in a conversation, I ask a lot of questions that usually get people thinking differently about what they have come to accept as normal. Let’s take sales training for example, did you know that just about every company and everyone on the planet…

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