Today, I asked Buttercup what’s for dinner; her reply, WHERE ARE YOU TAKING ME? Hmmm!
So what is this writing about? The…
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Added by Douglas R Manley on September 30, 2010 at 5:18pm — 1 Comment
The September 13, 2010 issue of Automotive News featured the 100 leading women in the North American Auto Industry.
How about dealerElite designating the week of September 26, 2010 dealerElite ladies week? Clear all male member…
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Added by Douglas R Manley on September 22, 2010 at 5:01am — No Comments
SUBSCRIBE
Industry practices are forever changing. At times it seems overwhelming and difficult to keep pace. Just about…
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MANAGE BY EXCEPTION
It is Tuesday morning and the controller receives a credit memo from the factory with…
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VEHICLE PAYOFFS
There are times in every dealership when the store has the cash shorts and managing cash…
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SURPRISE AUDIT
The controller’s job is to protect the dealer’s assets. One of the most abused assets in a…
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ACCOUNTS RECEIVABLE
Cutting off receivables on the 25th of the month is one of those rocks that have…
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Added by Douglas R Manley on September 16, 2010 at 5:35am — No Comments
ANTICIPATION
Before going to the monthly manager meeting to review operations go over your data and anticipate what…
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Added by Douglas R Manley on September 13, 2010 at 6:12am — No Comments
SLUGS
A direct quote from Dave Anderson, “The best time to fire is before you hire!” Not a bad thought however;…
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DELEGATE, DELEGATE, DELEGATE…
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Added by Douglas R Manley on September 10, 2010 at 3:22am — No Comments
THE STAFF
How many people are needed in the general office? Some gurus have come up with ratios of one…
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Added by Douglas R Manley on September 7, 2010 at 6:47am — No Comments
With the dealerElite mission in hand I have decided to share some thoughts that may be of value to the dealers, controllers, general managers and other dealership personnel that are members of the community. For thirty-two years I worked in auto dealerships as a controller, consulted, written articles and written a book called …
ContinueAdded by Douglas R Manley on September 6, 2010 at 7:47pm — No Comments
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