Richard Keeney's Blog – September 2016 Archive (2)

Service Advisor Tips for Following-Up on Declined Services by Brett Coker



As we’re helping people with some of their biggest investments, it’s our moral duty to be there for our customers by following up on services they’ve initially declined. Ethical practices in the car business go a long way in retaining customers and increasing referrals. 

You won’t be setting yourself up for disappointment. It’s not a lost cause. Here’s…

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Added by Richard Keeney on September 27, 2016 at 10:30am — No Comments

Keep it 100! Stop the Shortcuts! by Richard Keeney

Is your sales team committed to giving it their all 100% of the time?   Read how to create and sustain an enthusiastic, professional and committed staff to inspire excellence and close more deals. 

Our dealership motto:

 

100% of the customers will receive

100% of what we have to…

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Added by Richard Keeney on September 8, 2016 at 3:30pm — No Comments

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