A sales person has to have a certain ego, and confidence about them and they like to win in every deal, but sometimes you have to appear to lose to win the sale.

You never lose in sales when you make the sale.

Our job in sales is to get the customer to bob their head up and down, telling you “we will take it.” This is the outcome we are looking for with every prospect/customer we face. Sometimes we get demanding customers who are so afraid of sales people, they…

Wow, it’s a new year for the car business ! Our industry has been dormant for five years and this is our year of return. How fortunate are you to be in an industry where you have no where to look but up. You are fortunate my friend, and capitalize on this opportunity for yourself, your family and your business. Remember your employer’s business is an extension of your business and you need to make this flourish. I want you to be aware the car industry is due for a 20% increase this…

When you are in car sales, and sales in general your job is to keep your attitude up,  build on your professional reputation with your customers, and grow your business. So when you walk into work in the morning, Walk into the dealership to sell, and only sell.

Get Right To Work

The minute you walk in the morning, preferably early and before everyone else, get yourself situated, everything turned on and booted up, and get organized. Focus on one task…

The phone is still the strongest weapon for a sales person in their arsenal, and sales people need to use their sales skills to make the most of every phone call with a customer.

Answering a Phone Up/Lead

When you have an incoming call coming in, or also known in the car business as a phone up, you need to know how to capitalize on them.  When the customer is calling you on a specific product you have or offer they can be…