Rob Gehring's Blog – September 2017 Archive (4)

Be Amazing

Most productive people set goals for themselves they want to achieve. No matter what position you hold in life at some point customer care comes into play. Customers can be irritated and rude to anyone attempting to take care of them. Many trainers spend a lot of time working…
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Added by Rob Gehring on September 27, 2017 at 11:00am — No Comments

The Great Advisor

Recently I was training an advisor that told me he wants to be great. It challenged my thinking so I thought it would be interesting to write down some thoughts on being a great advisor. Most would say this is a numbers business and great would mean incredible numbers. The most common question I receive is how do I get those…

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Added by Rob Gehring on September 21, 2017 at 8:00am — No Comments

Read the Directions

Many things today require assembly when you buy them and include a package of individual parts such as nuts and bolts. Included in this package is printed information call directions that give step-by-step assembly instructions that should produce the assembled product without much effort. Recently I purchased some…

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Added by Rob Gehring on September 13, 2017 at 1:11pm — No Comments

The Real Parts Profit

Most dealers are bottom line performance individuals and start there when reviewing a financial statement. Parts Departments have some interesting considerations that should be understood when reviewing their financial performance. Many dealerships don’t utilize G&A accounting that separates General Management,…

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Added by Rob Gehring on September 7, 2017 at 9:30am — No Comments

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