October 2014 Blog Posts (94)

Equifax Automotive Lender Customers Gain Access To Black Book Vehicle Value Data

Equifax Inc. (NYSE:EFX), a global information solutions company, announced that its auto lending customers will now have the added benefit of direct access to Black Book® vehicle value data and loan-to-value (LTV) model data.

 

By incorporating Black Book data with differentiated Equifax data, lenders can better evaluate LTVs at origination, migration of LTVs, collateral risk and layered risk.



Additionally, using Equifax and Black Book data gives lenders additional tools…

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Added by Black Book on October 7, 2014 at 10:02am — No Comments

Less Complaints Don’t Always Equal Increased Customer Satisfaction

It sounds backwards, at first, but when was the last time you asked your customers for a complaint or some constructive criticism?  If you’re like most dealerships, you’re doing everything you can to avoid complaints and negative reviews. In the past, you may have even ignored customers that voiced a complaint. However, in today’s world of instant feedback and review sites,…

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Added by Mike Gorun on October 7, 2014 at 8:43am — No Comments

Auto/Mate Becomes First DMS Vendor to Replace Infinitinet and Integrate with Infiniti's new DCS

ALBANY, N.Y. – October 6, 2014 – Auto/Mate Dealership Systems (www.automate.com) announced today that it has become the first dealership management system (DMS) vendor to successfully install a new Infinitinet system, which replaces the legacy Infinitinet AS400 DMS and provides integration to Infiniti’s new Dealer Communications System (DCS). Infiniti dealers using Auto/Mate's DMS now enjoy a seamless communication path with their manufacturer and… Continue

Added by Mike Esposito on October 6, 2014 at 1:58pm — No Comments

Industry insight: Where’s The Consistency?

Hello and welcome to this week’s edition of Beggs on the Used Car Market. In last week’s video market blog in addition to some market movement insight, we included a short interview with Paul Seger, Vice President, Asset Remarketing with GE Fleet Services. We have two more of the key industry remarketing personnel interviews from the recent NAAA convention to share with you today. We will…

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Added by Black Book on October 6, 2014 at 12:50pm — No Comments

2015 Mustang Bucket List Tour NJ-NYC-PA Area Events

Heard about the 2015 Mustang Bucket List Tour? 

This is your chance to see the all-new 2015 Ford Mustang and enjoy activities planned for each of the different 2015 Mustang Bucket List tour stops throughout the United States. Is anyone here planning to attend any of the Mustang Bucket List Tour Events? I'll be at the Philly and…

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Added by Jonathan Morales on October 6, 2014 at 12:26pm — No Comments

Does Your Dealership C.A.R.E.S.? Part 1

Customers Always Receives Exceptional Service, that’s what I mean by CARES. Does your dealership do just what it has to do or does it go the extra mile for every single customer? These days, people are unimpressed by businesses doing just enough to get by, they want exceptional service!

Are you exceeding their expectations? Are you addressing their needs thoughtfully and in…

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Added by Rob Hagen on October 5, 2014 at 7:59pm — No Comments

The Secret to Making Big Money Selling Cars with Sean V. Bradley - Dealer Playbook Podcast



http://www.BradleyOnDemand.com 856-546-2440

The Secret to Making Big Money Selling Cars with Sean V. Bradley - Dealer Playbook…

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Added by Sean V. Bradley on October 4, 2014 at 12:29pm — No Comments

Upcoming webinar”7 Powerful Ways to Promote Your Business With the Facebook Boost Post Button”

Please feel free to share this event with your friends.

Facebook’s Boost Post button can be a powerful tool to target people close to your dealership at a very low cost. Let me show you 7 ways you can use this button with results from other dealerships.

Register here:…

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Added by Rob Hagen on October 3, 2014 at 12:30pm — No Comments

Customer Retention in the Service Department (Part One)

This article was originally published on the NCM Institute's Up to Speed blog

service

Is YOUR service department’s overall gross profit growing year-over-year? The automotive industry as a whole has been in a growth mode for the last five years.  Unfortunately, too often we want to continue to look back and blame…

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Added by Steve Hall on October 2, 2014 at 10:25am — No Comments

Are good things happening for you?

Greetings,  

When good things happen it is often because we are utilizing the right processes. Everyone has a process that they hope, will make good things happen for their business.

 

Click the link below to find out how we make good things happen for people just like you!

 …

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Added by Rob Gehring on October 2, 2014 at 9:20am — No Comments

You'd Be Crazy Not To Read This

Do you have a defense strategy…

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Added by Paul Potratz on October 1, 2014 at 3:30pm — No Comments

The Good + Bad News about Your Service Drive: What Women Want

Today we are looking at the Service Drive. This is the critical department where your female customers visit in between purchasing or leasing their vehicles. With all the touch points in the service department, it's also happens to be the highest gross margin department in your store. It's the place where retention happens - or doesn’t.…

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Added by Anne Fleming on October 1, 2014 at 11:00am — No Comments

How Much Is Your Branded Content Worth?

It’s widely accepted that content created by third parties in general holds more value for businesses than content they create themselves. Many have felt that consumers better trusted product information and reviews written by neutral persons. According to new research by Vibrant Media, however, that thought process may no longer be the case, if it ever…

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Added by sara callahan on October 1, 2014 at 8:43am — No Comments

5 Reasons to Shift Auto Marketing to 50-Plus in 2014-2015

U.S. auto sales have been racing ahead on the fast track, rising by 1.5 million in the last three years. Fueling the auto industry's acceleration is the 50-plus population, which…

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Added by MANNY LUNA on October 1, 2014 at 5:00am — 2 Comments

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