The used car market is flourishing today and when someone goes to a Dealership to look for a previously owned vehicle, they have a dozen questions they would like answered. For some customers, there is hesitation in purchasing a used versus a new vehicle, but the price drop often overcomes their concerns. In order to provide assurance to…

Underperformance by Salespeople today is often the result of a lack of proper training or motivation.  When left to their own devices, Salespeople may fall into a comfort zone that gives them mediocre results on a consistent basis.  As a Manager or Dealer you MUST be concerned about the production levels of your sales force and be…