Sally Whitesell's Blog – October 2016 Archive (2)
Beat the Aftermarket and Keep Them in Your Store!
Have you stopped and considered how much money people are spending on their cars outside of the dealership? What if we could capture even a fraction of that number?
There’s a race going on between manufacturers to create the lowest maintenance vehicles. While this is great for customers, it’s…
ContinueAdded by Sally Whitesell on October 10, 2016 at 1:00pm — No Comments
Excellent Service…I Promise!
Customer service surveys are becoming more difficult to get our customers to fill out, and therefore, more difficult for us to receive. Let's face it; we’re all over-surveyed these days. We’re usually not interested in wasting our time unless we are extremely irritated or extremely impressed. In an effort to increase the return rate, service…
ContinueAdded by Sally Whitesell on October 3, 2016 at 5:00pm — 1 Comment
Latest Blog Posts
- How to get EXCITED about your JOB again!
- The Power of Persistent Training
- Don’t think training fits in your budget? Just look at your rear end.
- What Constitutes a Great Workplace?
- (Not So) Radical Ideas – Critical Changes for a Millennial Work Force
- Fixed Ops University Video
- Making Sure Service Advisors Have the Right Foundation (Podcast)
Most Popular Blog Posts
© 2024 Created by DealerELITE.
Powered by
