When a customer calls your dealership looking to schedule an oil change, does it sound like this? "Sorry we don't take appointments for oil changes we are open from 7:00am to 5:00pm, bring your vehicle in anytime and "l will squeeze you in." Believe it or not this happens more often than you would think.

Maybe you do take appointments for oil changes but you are…

Do you process your used cars in the same way you process customer pay work? Are your used cars brought up to maintenance standards before they hit the lot? Has discounting internal rates become your shop policy?

Click the link below to stop cutting your gross profit margins right now!

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I am sure you know that the customer pay rate is a balancing act. Getting what you want must never exceed reality. Obviously a thousand dollars an hour looks great on paper, but with that rate you will most likely sell zero hours.

Click the link below to hear how to balance your…

Greetings Friends,  

Does your service menu look compared to your competitions? Is your menu mileage driven? Do you have a good, better, or best pricing structure for every service you provide? Before you built your service menu did you take the average technician cost and compare it to your labor operations?

Click the link below to hear how to make…

Greetings,  

When good things happen it is often because we are utilizing the right processes. Everyone has a process that they hope, will make good things happen for their business.

Click the link below to find out how we make good things happen for people just like you!

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