On November 1st I will be presenting a free webinar for Automotive News in their Fixed Ops Journal at 2:00 pm ET. This webinar has the topic of Overcoming Your Technician Crisis. In this webinar, we will cover the reasons for our current shortage and spell out how your dealership…

I have watched countless presentations from dealers who want a change from their employees. Generally, these discussions don’t go well and the tone of the dealer is one of superiority that controls the conversation and doesn’t ask for input. Their authority is never in question and I am confident all of…

Today I spent some time reflecting after the tragedy in Vegas where hundreds were injured and many lost their life. They went to a concert to have a good time and their lives changed instantly affecting not only them but their families and friends. I live my life in a manner that isn’t focused on money or what’s in it for me…