Is it your wish to have a better understanding of your customers' needs? David Lewis and Associates is conducting quarterly consumer focus groups on our partnering dealership’s behalf so that we may help you help your customers We’d like your input and contributions. #sales #inspiration #automotive #salesmanagement #saleseffectiveness #Focusgroup #automotive #dealerships #Carsales #disturbcomplacency…

A recent national report “Women Car Buyers Rate Women Consultants Higher in Dealer…

Consumers Actually Want To Negotiate Price Face-To-Face, Contrary To Dealer Beliefs

Sure, 84% of all consumers begin their car shopping through online research, but the vast majority want to negotiate in person at the dealership. The dealership experience is more important than ever. To better understand how dealers can make this a successful experience, Jumpstart Automotive Media studied the latest shopping trends in conjunction with Ipsos for their…

It’s a Flat Vehicle Market! Oh the Humanity!

Newsflash: America has been in a relatively flat new vehicle market since early 2016; though apparently this event caught many dealers, the public dealer groups, and the OEMs off guard. Between increases in discounting to reports of some bloating inventories, the growth party enjoyed for nearly a…

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full…

Consumers Actually Want To Negotiate Price Face-To-Face, Contrary To Dealer Beliefs

Sure, 84% of all consumers begin their car shopping through online research, but the vast majority want to negotiate in person at the dealership. The dealership experience is more important than ever. To better understand how dealers can make this a successful experience, Jumpstart Automotive Media studied the latest shopping trends in conjunction with Ipsos for…

Growing up as a Cleveland sports fan has many challenges however, it also includes a valuable lesson for us all. Most of the time talented free agents want to end up on a competitive team with other talented players. This makes a poor team dependent on having excellent draft picks to bring talent to them. This obviously creates challenges for Cleveland…

Automotive Professionals Gain Access To Precise Vehicle Values on Cars, Trucks, Specialty Vehicles

Black Book, a division of Hearst that provides industry-leading used vehicle valuation and residual value forecast solutions, today announced that its valuation data and specialty vehicle insights are integrated with Inovatec, a provider of industry leading lending platform.

Under the agreement, Inovatec clients and partners will gain…

Today the financial sector is considered as the fastest growing industry as it commonly provides financial services to the broad group of businesses and individuals to help achieve a stable financial condition. The financing institute provides the individual with a number of services including loans, stocks, mutual funds, trading, investments and more. As per the perspective of the normal people, the loan is considered as the best financial product. The loan…

Use The Theory of 5 to Promote Success in Your Dealership – Chris Saraceno, Kelly Automotive Group

Every dealership is only as strong as their leader and being a good leader means positively adapting to a changing work environment. On today’s show, Jim Fitzpatrick speaks…

PACIFIC PALISADES, Calf., November 5, 2018 - fusionZONE Automotive, LLC, the automotive industry’s highest-performing dealer website solution, today announced that company founder and popular speaker, Brett Sutherlin, will present a session titled, Increasing Online Conversion is not as Hard as You Think!”  at the upcoming…

In the race to make a sale, dealerships often rely on templates in CRMs. These templates – including autoresponders – can hurt a dealership’s chances of communicating effectively -- or at all.

The response rate for leads is very low in the automotive industry. How much time do your salespeople or BDC agents spend calling a new lead, or sending an email, fail…

Seasonal Depreciation Patterns Appear; May Signal the Last Positive Change of 2018

Black Book, a division of Hearst that provides industry-leading used vehicle valuation and residual value forecast solutions, released its Used Vehicle Retention Index for October (116.3), a +1.5% increase over the last twelve months (114.6) and a +0.2% change since September (116.0). Click here to obtain…

Albany, NY – November 5, 2018​ – Auto/Mate Dealership Systems today announced the integration of its DMS with Kelley Blue Book® Values. Auto/Mate customers no longer have to visit another website or utilize a separate application to calculate the value of a vehicle. Kelley Blue Book Values for new vehicles include Invoice, MSRP and New Car Fair Purchase Price. Kelley Blue Book Values for trade-in vehicles include Typical Listing Price, Used Car…

After an unprecedented period of sales volume growth, the prediction for a flat Seasonally Adjusted Annual Rate (SAAR) in the coming years has significant implications for dealerships. As competition for new vehicles heats up, front-end margins will continue to decline, forcing more dealers to focus on back end profitability.…

Are you using Artificial Intelligence (AI) and Machine Learning (ML) to grow your business? I’ve spent my career connecting advances in technology to business, and partner with dealers every day to help them use today’s tech to increase revenue and decrease wasteful ad spend. These dealers have figured out that AI and ML can help them identify people in their markets who are…

Reviver Auto’s Rplate Pro Emerged Among Thousands as Voted on by Panel of International Judges

Las Vegas, NV– November 1, 2018–Reviver Auto was recognized with a 2019 Global Media Award this week at the SEMA Show in Las Vegas for the Rplate Pro, the world’s first digital license plate. The Rplate Pro is currently on display at SEMA 2018 in distribution partner Al & Ed’s Autosound Booth 12039 in Las Vegas through November…

This week, Jeff reflects on an exclusive interview to discuss the importance of creating sales on the service drive. While it may be a bit shorter, the information is KEY to a successful drive and professional mentality!

Click HERE to watch!…

Many dealers rely on vendors to manage their paid search. If you’re one of them, it’s important to understand how the ads perform, including they fare against your competition. Beyond clicks or average costs, how do you know your ads are working?

You’ll encounter agencies that deliver data filtered through proprietary or third-party platforms — not true Google Analytics data.…

Quick… make a list of the top five issues that are negatively impacting your dealership’s profitability that also have little to do with sales team turnover.

If you’re like many of the dealers I’ve spoken with over the last year, your list probably contains items like these:

• Mediocre Online Reputation/CSI
• Higher Discounting/Lower…