I was wondering is anyone has any experience texting customers? It seems to be a bigger problem getting our customers on phone. Most I know today don't even look at the phone when it rings and certainly don't listen to there voice mails. But they do pull out the phone as soon as a text comes in. They can be in a meeting and they still take out that phone to see who it was. Some will even text me back right after I have called and left a voice mail.

I use Vinsolutions as our ILM and I was… Continue