Jon Berna's Blog – November 2013 Archive (1)
BDC Call Routing Done Right | Managing Your BDC Like a Call Center 4 of 4
This is the 4th article in the series Managing Your BDC Like a Call Center:
Ok your BDC is receiving…
ContinueAdded by Jon Berna on November 1, 2013 at 10:28am — No Comments
Latest Blog Posts
- Aristotle and Data Driven Decisions
- BDC Call Routing Done Right | Managing Your BDC Like a Call Center 4 of 4
- BDC Phone Systems and Reporting | Managing Your BDC Like a Call Center 3 of 4
- Advanced BDC Phone Metrics | Managing Your BDC Like a Call Center 2 of 4
- When does a BDC become a Call Center | Managing Your BDC Like a Call Center 1 of 4
Most Popular Blog Posts
- Aristotle and Data Driven Decisions
- BDC Call Routing Done Right | Managing Your BDC Like a Call Center 4 of 4
- BDC Phone Systems and Reporting | Managing Your BDC Like a Call Center 3 of 4
- Advanced BDC Phone Metrics | Managing Your BDC Like a Call Center 2 of 4
- When does a BDC become a Call Center | Managing Your BDC Like a Call Center 1 of 4
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