Does your dealership have a call monitoring solution in place?
Does your dealership consistently train phone skills?
Chances are if the dealership has a large advertising budget and a proper setup for a BDC the answer is "yes". However, it is mind blowing to see how many dealerships in 2013 still do not pay attention to call monitoring. I look at…
ContinueAdded by Stan Sher on November 3, 2013 at 5:30pm — 2 Comments
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