Added by Ian nethercott on November 22, 2011 at 8:54am — No Comments
The reality is your staff is failing because there is no process, no game plan and you are leaving money on the table! The question is are you sick of wasting advertising dollars only to have customers choose not to do business with your dealership?
The first impression customers get over the phone is critical and "Making it up", or shooting from the hip just…
ContinueAdded by Ian nethercott on November 16, 2011 at 5:27pm — No Comments
We have been helping Dealerships all over North America for over 20 years now. We have been working with Sales, Service, Internet, and of course Social Media departments as well.
The Fantastic thing about "Most" service departments that we work with now is Dealerships have a large database of customers but they are not "helping" thier customers manage the service of thier vehicles. For example if all your service team did was bring all or most of your active service customers in "one"…
ContinueAdded by Ian nethercott on November 15, 2011 at 10:00am — No Comments
Good morning Automotive world.....
The BDC Experts have been training Automotive professionals how to drive traffic and create more business for dealerships across Canada, the United States and Australia for many years now. The question is does your dealership want more sales, service and Internet business?
The next question is do you have a plan to get to that next level or like most dealerships are you just setting a growth target without a "game-plan".…
Added by Ian nethercott on November 3, 2011 at 11:56am — No Comments
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