In 2011 there won’t be a lot of time to stand around because everything is faster.



If you are waiting around waiting for someone to tell you “Hey…you…yes you…get some new skills!” then you are about to get run over like an empty paper cup on a New York city street there pal.



This is part 5 in a series on Leadership for 2011.



2011 will be exciting and challenging, no doubt about it.



Car sales are up, RV sales are up…and people are starting to recover… Continue

John Q. is a underachiever at ABC Motors. His HPRO is at .9 and his Gross Profit Margin is below 70%. Now, John Q. is not necessarily a bad guy. In fact, he is a likeable and hard-working employee. He comes to work on time and believes he contributing to the overall success of the Service Department.



Johns current performance level is not acceptable. And the consequence of not taking action has verifiable results. Take a look at Johns numbers.



His current HPRO at .9 at the… Continue

Send in a picture of the service drive all decorated up and you will be entered to win in the DealerPro Training Solutions Best Decorated Service Drive Contest!

It's simple. Decorate, take a pic, send it to lbuchholz@dealerprotrainingcom or mrobson@dealerprotraining.com and you can win!

There are details on the blog at…

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2011 promises to be a challenge for all of us.



One of the biggest you’ll face (if you have not already) is becoming more effective as a Communicator.



This is part 4 in a series on Leadership for 2011.



The Leader in 2011 is a vastly different Leader than one from 1991 or 1981. The changes in personnel, technology, training, communications and knowledge DEMAND a Leader that is a better Communicator than one from those eras.



When I came up through the… Continue

DealerPro Blog

Once in a while a great deal comes along. Your friend has tickets to the game at half price…you find the golf clubs you want on sale at 40% off…the caterer for your daughters wedding throws in two bottles of champagne for the wedding party… great deals come in all shapes and sizes.

This is a great deal.

DealerPro Training Solutions is sponsoring 10 Training Sessions covering topics…

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Don Reed, CEO of DealerPro Training Solution is scheduled to present "Implementing The Four Essentials To Service Absorption" at the NADA Convention in February 2011. There are four seminars to choose from.

Friday February 4th@1:30pm in Room 2018 West.

Saturday February 5th@1:00pm in Room 303 South Esplanade.

Sunday February 6th@11:00am Room 2016 West.

Monday February 7th@8:30am Room 2016 West.



Don has been a Top 10 NADA Convention Speaker since 2007. He…

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In the Dealership we can find ourselves in a position where we are Managing more than Leading.



Typically, as the level of responsibility grows, so grows the level of administrative duties. These administrative duties include responsibility for how much to spend on light bulbs for the showroom floor to changing the shop supplies vendors.



Everything in the Dealership somehow manages to come across your desk, right?!



This is part 3 in the Leadership for 2011… Continue

Holiday Photo Contest 2010

DealerPro Training Solutions is sponsoring a CONTEST for the best decorated Service Drive! Anybody can win! All we need is a picture of your Service Drive all Decorated up for the Holidays! All you have to do to enter is Send us your best photo!



On December 24th, we will pick the best of the best of the best! The winning Dealership will get a Holiday Gift Basket! Winners will be notified by email!



That’s all there is to it. Get those photos… Continue

The personnel in your Dealership are looking to you for direction. They are in need of someone to emulate and follow.



This is part 2 of a series on Leadership for 2011.



In the first post I told you about a training visit and seminar I conducted and how I found a Leadership module hanging on the wall that I thought was one the best I have seen.



The second concept that was written on that poster was…



”Model The Way.”



What it means is that as a Leader,… Continue

2011 is on the doorstep.



Anytime of the year is time for reflection, goal setting and renewed committment.



However, this time of the year is particularly important as the year is winding down and we take time to look at what we have accomplished in 2010 and what we would like to do better in 2011.



This is not a “Goal” setting blah blah blah blog post. If you are in a Leadership position in your Dealership and you need a lesson on Goal setting and business planning,…

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