Sally Whitesell's Blog – December 2016 Archive (1)

Who is Eating Your Profits?

Terminating someone is never pleasant and not to be taken lightly. As a former service manager I only had to fire one service advisor -and I did not make that decision lightly. However, in most cases it is the employee’s choice to get fired. What do I mean? Certainly it’s the manager’s responsibility to train employees and develop processes. But anyone with experience…

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Added by Sally Whitesell on December 19, 2016 at 4:30pm — 2 Comments

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