Black Book, a division of Hearst Business Media that provides industry-leading used vehicle valuation and residual value forecast solutions, released its Used Vehicle Retention Index for July, showing the Index unchanged from June and resting at 113.0. The Index has now moved positive or unchanged in three of the last four months. …

Black Book, a division of Hearst Business Media that provides industry-leading used vehicle valuation and residual value forecast solutions, unveiled today its latest white paper, offering insight and best practices today’s online trade appraisal process during a vehicle transaction. The paper, titled: “Trade Appraisal: How to narrow the gap to close more deals”, can be viewed by clicking…

Things have changed considerably with the state of marketing measurement and we wanted to know how dealers are adapting to new measurement tools like Multi-Touch Attribution. So, in April 2017, we decided to ask and surveyed approximately 120 dealers for our State of Automotive…

Inequity/Negative equity of Customer trade-ins is an every day occurrence in Dealerships that I see today. I am starting to see deals stacking higher in F&I offices on rehashes particularly around the amount financed and term.

Is this a trend being seen nationwide by others where Dealers are asking for more money and longer terms and being rejected?

Are we heading for an inequity/negative equity perfect storm? If we keep pushing longer terms for a need of a…

As our company Fixed Performance enters into its 15th year helping dealerships improve their fixed operations as its founder I have to reminisce. I recall starting out without a single client and no recognition to having a wait list and traveling around on a private plane for my visits. Nobody in the car business can…

Albany, N.Y. – July 31, 2017 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Mike Esposito, President and CEO of Auto/Mate, will be presenting a FREE Automotive News Power Training Webinar titled "Team, Meet Technology. Technology, Meet…

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Joe: It’s a pleasure to have on once again to CBT News, Sally Whitesell. She’s the founder and CEO of sw Service Solutions, and a recent speaker at the Women in Automotive Conference. Sally, we appreciate you taking the time. We know you are busy, you’re always on the road…

Education is the process of facilitating learning. It is the acquisition of knowledge, skills, values, beliefs, and habits. Training is teaching or developing skills and knowledge that relate to specific useful competencies. Its particular goals are improving one's capability, capacity, productivity, and performance.…

Swapalease.com, the nation’s largest car lease marketplace, reports car lease credit applicants registered a 68.8% approval rate during June, a significant rebound from May when only 48.1% were approved. The company saw less of an influx of shoppers applying for higher-end luxury leases, which often drives up non-approval rates.

So far year-to-date, 62.4% of transfer applicants have been…

When I was a kid growing up in Wooster Ohio, my father always fueled up his car at Williams Texaco. The station was right down the street from where we lived and it had service, I am willing to bet most dealerships would love to have. We would always be greeted at the pump promptly where they would wash our windshield,…

Jumpstart has received two Awards of Distinction for its 2017 website design and 2016 – 2017 Insights Book from leading international awards program, the Communicator Awards.

With more than 6,000 entries received from across the U.S. and around the world, the Communicator Awards is…

Every business wants to be the market leader and have success. Yet to do so, many have the mindset that it is necessary to spend more money. “Buy a Super Bowl ad,” they say. “Spend hundreds of thousands on TV and radio.” The trick to getting big isn’t always about trying to reach…

According to the Los Angeles Times, Honda recently released a statement detailing how a Takata airbag killed a Florida man who was working on his 2001 Honda Accord. The vehicle was not being driven at the time and the report states that the…

No matter how many new technologies are introduced into cars nowadays, for some of us, a car should be one of those old-glory, roaring beasts that only you can control. You dream of owning one day, Alfa Romeo Spider, a 1971 Corvette Stingray or Porsche 911 G, or any of those old beauties from…

There are several reasons why you might want to bid goodbye to your long-term travel buddy– your motor home. It can be anything – from a desire for a better and bigger model to an immediate need for cash. But whatever may be the case, it may not be wise to ask just anybody for help. Even if you have to say, please help sell my used RV, always approach the right person. Revealing your intention of selling your wheeled home to a stranger can not only be detrimental to your interest but…