Added by Mike Gorun on July 11, 2017 at 9:56am — No Comments
Hendricks brings over 15 years of auto dealership public accounting and financial consulting experience to the leading auto dealer buy/sell advisory firm
Irvine, CA, July 10, 2017 – Kerrigan Advisors, the leading buy/sell advisory firm to auto dealers in the US, today announced that Mercedes Hendricks has joined the firm as Vice President. Hendricks brings extensive CPA-level expertise and a deep understanding of the dealership industry to…
ContinueAdded by Crystal Hartwell on July 10, 2017 at 11:19am — No Comments
Baltimore, MD – July 10th, 2017 – Helion Automotive Technologies, the retail automotive industry's leading Information Technology (IT) managed services provider (MSP), today announced it has been ranked # 69 out of 501 top managed services providers in the world according to the 2017 MSPmentor 501 Global Edition - Worldwide Company Rankings. The list is compiled annually by MSPmentor.net…
ContinueAdded by Erik Nachbahr, CISSP on July 10, 2017 at 8:32am — No Comments
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ContinueAdded by Dave Benson on July 7, 2017 at 5:03am — No Comments
With electronic communication as one of the major ways we communicate, it’s imperative for your team to pay close attention to what they are saying to customers and how it may be conveyed. Communication involves 3 things: words, voice inflection and body language. As such, the verbal communication of words alone only count for 7% of the message being received. The emotion behind the intent is not conveyed through electronic communication. This is why more attention is needed to…
ContinueAdded by Richard Keeney on July 6, 2017 at 10:42am — No Comments
Unless you’ve been hiding under a rock, you’ve undoubtedly heard about all the chaos that’s been happening at Uber. What began as a …
Added by Mike Gorun on July 6, 2017 at 9:29am — 1 Comment
Trying to find benchmarks on the percentage of water in used vehicle inventory??
Added by Brian Wolfe on July 5, 2017 at 2:40pm — No Comments
You have heard all of them:
A person with no goals is like a ship without a rudder!
A person without goals has no reason to try again and again!
There are hundreds of them.
When you hire an employee, the most important thing is to find out if their goals are in line with the Dealership's or your goals.
Example: You want a salesperson to sell a minimum of 10 vehicles and make a minimum of $50,000 per year. The Salesperson was either unemployed or making…
ContinueAdded by JIm Fisher on July 5, 2017 at 11:31am — No Comments
ALBANY, N.Y. – July 5th, 2017 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Lisa Copeland of Lisa Copeland Global Enterprises has been chosen as the keynote speaker for its Customer User Summit on October 11-13, 2017, in San Antonio, TX. Copeland will present "Outwitting Fear; Mastering the 7 Principles of Fearless Success."
"Lisa is a long-time motivational speaker in the auto industry and her…
ContinueAdded by Mike Esposito on July 5, 2017 at 11:25am — No Comments
This was a response to a question about Salespeople in my inbox:
The problem stems from who to blame. Dealers blame the Managers and the Managers blame the salespeople. Managers stay until they have a DUI, verbal blowout or quit. Salespeople just come and go as evidenced by the 62% average turnover rate.
If the salespeople fail, it is the Manager's fault for more than one reason. First they hire or have other screen their salespeople and mostly it is done…
ContinueAdded by JIm Fisher on July 5, 2017 at 11:13am — 1 Comment
Who is the most important person in your dealership? Every time I ask this question I get different answers ranging from the dealer, to various members of management…
ContinueAdded by Bill Wittenmyer on July 5, 2017 at 9:44am — 1 Comment
Added by Josh Blick on July 5, 2017 at 9:30am — No Comments
Whether you are the small to midsize business or CEO of a large company there is "that thing" that drives you to keep going.
You might work on your reputation alone for years and still not reach the level that affords you the luxury that you've dreamed about. Maybe it's more time with…
ContinueAdded by Lois Burak on July 1, 2017 at 12:30am — No Comments
It was in late 1987, and I was conducting an in-dealership workshop focused on Financial and Operational Planning and Controls. I was describing an F&I process that I had recommended to increase service contract penetration, when the general manager said, “We used to do that.” In response to his statement, I asked, “Did it work?” “Absolutely,” he answered. I was tempted to say, “Then why did you stop doing it?”, but I was new to the consulting business and didn’t want to risk offending…
ContinueAdded by Garry House on June 29, 2017 at 10:13am — No Comments
The most blowing question ever! How much does it cost to develop a chat app like WhatsApp including the front-end and back-end works? Read and calculate expenses: https://artjoker.net/blog/how-much-does-it-cost-to-develop-a-chat-app-like-whatsapp/
Added by Alex Black on June 29, 2017 at 8:37am — No Comments
Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download…
ContinueAdded by Black Book on June 28, 2017 at 3:26pm — No Comments
Lessons the Automotive Industry can learn from the 2016-17 NBA’s MVP - Russell Westbrook
By: Alan Ram
Added by Alan Ram on June 28, 2017 at 12:33pm — No Comments
Amazon was recently awarded a patent that has caused quite a stir amongst consumers and retailers. The patent, originally applied for way back in 2012, details a method for “redirecting, or otherwise controlling customers' attempts to comparison shop on their smartphones when using a store’s Wi-Fi…
ContinueAdded by Mike Gorun on June 27, 2017 at 9:46am — No Comments
http://www.InternetSales20Group.com Call 856-546-2440 and speak to Joe Argento or Billy Vamvakidis for details.
3 Scholarships Available For The Upcoming Internet Sales 20 Group 3- Day Training Conference In Philly July 10th - 12th …
ContinueAdded by Sean V. Bradley on June 26, 2017 at 10:30pm — 1 Comment
Usually when marketers think Reddit – they think massive promotion, reach, and influence. Reddit is the most influential social news aggregators in the world. It drives headlines, traffic, and new ideas further and more rapidly than any social network.
Editor’s Note – I originally published this post in 2014. Since then, not…
ContinueAdded by MANNY LUNA on June 26, 2017 at 9:25pm — No Comments
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