Gubagoo/ChatSmart presented with ‘Top Rated” award for Dealer Satisfaction in Chat Tools and Services Category

New Orleans, LA – January 27, 2017 – Gubagoo/ChatSmart is the recipient of a “Top Rated” Chat Tools and Services award in the eighth annual DrivingSales Dealer Satisfaction Awards. The awards,…

Gubagoo’s Call RESQ technology combines the best of TalkSmart’s 24/7 service with the industry-best RESQ innovation for monitoring and management.

New Orleans, LA– January 27, 2017 – Gubagoo, the leading provider of dealer communications solutions, today launched Call RESQ at the National Automobile Dealers Association…

eLEND Solutions Mobile Adoption Survey shows 60% of responding dealers are not considering using tablets in either their Sales or F&I departments.

New Orleans, LA – January 27, 2016 – Mobile devices can speed up a transaction process that the vast majority of dealerships say is too long, yet 60% of dealers not using them say they are not even considering adopting mobile tablets in their dealerships. Why? Cost and staff/management…

NADA Convention & Expo

Booth #1707

New Orleans, LA – January 27th, 2017 – Auto/Mate Dealership Systems announced today that Keiser University, based in West Palm Beach, FL, selected Auto/Mate's dealership management system (DMS) to use as part of…

Good Evening DealerElite Community! Gubagoo is very excited to debut our newest technology at NADA 100 in New Orleans this weekend- ChatSmart 3.0 and Call ResQ. We are continuing to raise the bar in our space of what a "chat" or "call" company can do and can't wait to show you! Our newest features of ChatSmart and ResQ will amaze you and again differentiate us from the sea of vendors in automotive.Stop by and see us at booth 4211, please message me on here for special promotions or…

“The Leads Are Dead”

According to those who struggle to generate consumer sales leads for businesses, “Sales leads are dead.” Furthermore, these (interestingly, mostly digital) marketers claim that today’s connected consumers are simply unwilling to trade their personal information online in exchange for some promise of pricing or other product…

Gubagoo’s Web RESQ 2.0 is powerful new technology that enables advanced live or recorded video capability, as well as deeper Facebook integration for more traffic and better leads

New Orleans, LA -  January 26, 2017 – Gubagoo, the leading provider of dealer communications solutions today, at the National Automobile Dealers Association conference in New Orleans,…

New, easy-to-implement analytics give dealers a complete, real-time picture of lead attribution and digital marketing ROI from one platform, identifying lead sources as well as hot prospects, sending alerts when a prospect visits a competitor’s website

New Orleans, LA – January 26, 2017 – AutoID announces AI℠, the first web analytics tool that…

CallSource clients have increased call-to-appointment ratios by 20% YOY; effective lost call recapture, strong analytics and training driving increases

Westlake Village, CA – January 26, 2017– CallSource, pioneers of award-winning solutions to help dealerships track, analyze and improve incoming call performance, has helped auto…

I have visited new car dealerships throughout the United States and consider it a privilege to see the different ways that they operate. It is interesting to observe opportunities for improvement financially and with customer care. The most successful car dealerships understand the value of integrity in building their local brand.

Other dealerships might…

When the…

Round Co-Led by WRV and ACK Group; BOD to include John W. Thompson, chairman of Microsoft, and Nicholas Brathwaite, Managing Partner of WRV

San Francisco, CA - January 26, 2017 – Reviver, creator of the rPlate™, the world’s first digital license plate, has secured $6.8 million during a Series A round. The funding round was co-led by WRV and Australian-based ACK…

Monthly Lease Credit Approval Rates Decreased by 10.5% in December

CINCINNATI, OHIO (January 25, 2017) – Swapalease.com, the nation’s largest car lease marketplace, reports car lease credit applicants registered only a 54.2% approval rate for December, a 10.5% decrease from November (64.7%). A year ago, the approvals rate was just 54.5% during the same month, illustrating the end-of-year shopping frenzy that typically takes place.

December’s rate was the lowest credit approval…

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report.

This week’s Black Book Market Insights report shows that car segments are retaining their values better than they have in the past six months. On the other hand, Compact Vans in the truck segment have depreciated the most with a 1.94% drop in value last week alone.

“Compact…

Semi-retired overqualified, underemployed, considering options..over 20 yrs exp in auto, fleet, trucks, leasing, - highly skilled in Internet marketing, can live anywhere, considering options - would consider Motor home sales or..? http://israelirothman.com

Data analyzed from over 45,000 consumer profiles offers key insights into digital consumer purchase cycle and shopping behaviors 

Indianapolis, IN – January 25, 2017 - New consumer data gathered and analyzed by PERQ shows a significant lag between the time consumers submit an online vehicle appraisal and the time the actual purchase takes place, in…

https://youtu.be/uf-O19szFeA

If you look at the video and understand the potential, email me for times when you can stop by our suite and see an actual demo. You'll see cutting edge technology that is so powerful that 1,200 Ford dealers have already enrolled. This world class marketing system is now available to any dealer regardless of size.

If you are going to NADA and don't email me at jfuhrman@otiservices.com and set u an…

by John Fuhrman – Director of Training, OptionSoft Technology

     Recently, I was visiting with a dealer and the recent rash of articles concerning compliance came up.  As I shared what I knew on the subject and the current climate concerning fines and penalties, the dealer sat back, smiled and said, “I’m good.  We use a menu.”

     Since I was there to train the F&I managers (there were seven), I thought I’d…

"As a manager, if you accept as fact that your people won't "buy into" training, they've successfully gotten you to "buy in" that it's okay for them to suck. Who sold who?" #automarketing