Added by Volker Mendritzki on April 28, 2011 at 11:48am — No Comments
“Reputation Management” (RM)?? I was part of the first group of folks who started using this term, as far as I know, and I have come to strongly dislike it: A great reputation is created with great customer service; it isn’t managed. However, if, by RM, you mean that you need to let the world know about your great reputation that you get from…
Added by Keith Shetterly on April 28, 2011 at 11:30am — No Comments
Hey what’s up? I wanted to share this powerful lesson with you today. You see I am a father and husband and a busy man at…
ContinueAdded by MANNY LUNA on April 27, 2011 at 8:30pm — No Comments
Thank you to everyone who participated in the 10th Digital Dealer Conference & Exposition “Back to the Future” SCVNGR promotion!
It was not only designed to be a fun way for attendees to interact with the conference but also to introduce attendees to the power of location-based marketing. We hope you enjoyed it and thought it was fun.
First a few statistics:
Added by Arnold Tijerina on April 26, 2011 at 9:00pm — No Comments
THOUSAND OAKS, CA, APRIL 12, 2011 – IntellaCar, LLC announced today the release of IntellaCar™ 2.0, the next generation of the ground-breaking iPad/iPhone app that has proven to increase dealership sales effectiveness within weeks, revolutionizing the car sales experience for both dealerships and consumers. A mobile sales tool, IntellaCar empowers Sales Consultants with instant “anywhere” access to crucial information. From vehicle specifications to inventory…
ContinueAdded by Philip Zelinger on April 12, 2011 at 10:17am — No Comments
The new federal regulations that went into effect this year have added to the never-ending compliance requirements that dealerships have to deal with. Fortunately, most dealers have found that the Risk Based Pricing Notice and updated Privacy Notice requirements are pretty easy to handle. Utilizing the Credit Score Disclosure exception to Risk Based Pricing Notices and using the New Model Privacy Notices is relatively simple – just a few more forms to add to the pile. The Red Flags Rule is…
ContinueAdded by Jim Radogna on April 26, 2011 at 8:40pm — No Comments
Atlanta, GA: Top automotive industry trainer Jim Ziegler presents a dynamic super seminar event to help auto retailers meet fiercely competitive marketing challenges in today's high-technology retail environment. This major automotive learning opportunity will be held in Kansas City on May…
ContinueAdded by Ralph Paglia on April 25, 2011 at 11:43am — No Comments
When a friend posted this picture on Facebook, first I laughed and thought back to those crazy college days with pranks and practical jokes involving duct tape. Then my thoughts wandered into the humor of my adult life, where I joke about things being held together with duct tape and Popsicle sticks. Then it dawned on me there is another meaning to…
Added by Stephanie Young on April 21, 2011 at 1:00pm — 7 Comments
Much of what employees learn in the car business is from watching and listening to their co-workers. This type of education can be invaluable in many areas such as sales presentation, demonstration, and closing techniques. Of course, it can also lead to picking up bad habits like pre-qualifying customers by appearance or shortcutting the sales process.
An area that is frequently learned more by osmosis than by formal training is legal compliance. Dealers often assume that their…
ContinueAdded by Jim Radogna on April 19, 2011 at 12:14pm — 4 Comments
What if we had an all car-guy tv network? I will say that this is in no way meant to offend. It is all just good natured fun and I hope we can all laugh at ourselves. If it offends, please accept my apology. Also, check your card, you may not be a car-guy after all.
All Auto TV Network Program Line-Up
5 -6 AM: Morning Prayer- Brad Alexander and Craig Lockerd open with morning devotions and discuss today’s…
ContinueAdded by Brad Alexander on April 21, 2011 at 11:00pm — 5 Comments
PRESS RELEASE
Media Contact(s): Mark Scott
404-568-7905 (ph), 404-435-2047 (cell)
mark.scott@autotrader.com
NEW ADVERTISING CAMPAIGN HIGHLIGHTS AUTOTRADER.COM’S LARGE SELECTION
OF NEW CARS FOR SALE ON SITE
Brand New TV Spot Borrows Imagery from AutoTrader.com’s Heart…
ContinueAdded by DealerELITE on April 23, 2011 at 11:30pm — No Comments
Let’s face it, every dealership is looking for short cuts to help manage Social Media more efficiently and effectively. One option is to outsource your dealership’s Social Media to someone who can take care of certain tasks for you. Social Media still requires your participation and any task that doesn’t…
Added by Kathi Kruse on April 22, 2011 at 12:02pm — 2 Comments
Aussie ‘trust survey’ shows car sales ranked lower than the 'oldest profession'
The credibility of the Australian retail motor trade is at an all time low it seems. But why?
According to the findings of the annual ‘Trust Survey’ 2010 carried out by Reader’s Digest Australia, the car sales sector was rated less trustworthy than the oldest ‘profession’ in a poll that asked respondents to rank forty professions in order of perceived…
ContinueAdded by Simon Bowkett on April 15, 2011 at 6:06am — No Comments
You know for last few months I have been hearing a lot about leadership in our industry, about education and how there needs to be more of both, I ABSOLUTELY AGREE!
I met up with Bill Playford at SWSXi (South By Southwest Interactive) for those not familiar with the acronym. We talked about this very thing. I found myself getting very excited…
ContinueAdded by Larry Bruce on March 13, 2011 at 9:47am — No Comments
I recently pointed…
ContinueAdded by Kathi Kruse on April 14, 2011 at 5:26pm — 4 Comments
Added by Lizelle Landino on April 12, 2011 at 10:50pm — 14 Comments
And, so, if we train and execute…
ContinueAdded by Keith Shetterly on April 14, 2011 at 2:00pm — No Comments
Recently, I competed for the National Title of Ms. US Forestry Queen and heard several times over the weekend, “You are an extraordinary woman!” I am humbled and appreciative of any complement, but this one makes me giggle a little on the inside. Why do I giggle? Thank about…
Added by Stephanie Young on September 1, 2013 at 12:00pm — 2 Comments
I feel fortunate to see so many different dealerships and how they do business. One of the things I hear often is the staff doesn’t have the time to perform processes correctly. The reality is without the right processes so much time is wasted with no way to place the cost of doing business that way. The advisers scramble to put out the latest fire pulling a technician off this job to work on that job. They feel the battle of their job is to act…
ContinueAdded by Rob Gehring on April 14, 2011 at 9:02am — No Comments
Before I get into what this blog is about I think it might be better to tell you what this blog isn't. First, I won't be discussing why you should be blogging, I'll take the fact that you are reading this as a sign that you already know you should. Second, it won't be a technical how -to-manual of setting up and maintaining blogging software. In this post…
Added by David Johnson on April 14, 2011 at 9:03am — No Comments
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