Albany, NY – April 15, 2018​ – Auto/Mate Dealership Systems has been awarded a Top Workplaces 2019 honor by The Times Union. The list is based solely on employee feedback gathered through a third-party survey administered by research partner Energage, LLC, a leading provider of technology-based employee engagement tools. The anonymous survey measures several aspects of workplace culture,…

Albany, NY – April 1 , 2018​ – Auto/Mate Dealership Systems' Customer Care Manager Ken Rock will present "How to SPOT & STOP Policy and Shop Supply Abuse" at the upcoming Digital Dealer 26 Convention & Expo in Orlando, FL. Rock's session is scheduled for Thursday, April 11 at 11:10 am…

ALBANY, N.Y. – March 18, 2019 – Auto/Mate Dealership Systems today announced that its 2019 National Customer User Summit will be held Wednesday, October 23 - Friday, October 25 in Nashville, TN.  Additionally, Auto/Mate has issued a call for sponsorships from Open/Mate partners and other industry vendors. The User Summit spans three days and offers Auto/Mate customers the opportunity to network, attend in-depth training…

Albany, N.Y. – February 25, 2018 – Auto/Mate Dealership Systems announced today it has successfully completed all dealership management system (DMS) integrations with GoMoto, a developer of progressive technologies for automotive service lanes and showrooms. Auto/Mate DMS customers now have the option to use GoMoto's Virtual Service Advisor Platform, a service lane kiosk that provides customers with a streamlined, self-led, check-in process.

"Consumers are…

Albany, N.Y. – February 12, 2018 – Auto/Mate announced today it has re-structured and expanded its sales and marketing teams. Alan Heaton, former National Sales Manager, has been promoted to vice president, sales. Michael Siomacco, former regional sales manager, is now East Coast district sales manager and John Everhart, former regional sales manager, is now West Coast district sales manager.

In his new role, Heaton will be responsible for growing and…

Net Promoter Score is nearly 2X industry average, indicating overwhelming customer loyalty among auto dealers

Albany, N.Y. – February 4, 2018 – Auto/Mate has achieved a Net Promoter Score (NPS) of +59 on its 2018 customer loyalty survey conducted in Q4 2018. This score places Auto/Mate above some of the most respected brands in the world and is nearly double the software industry average of +31. The score is also 31 percent…

Albany, N.Y. – January 26, 2018 – Auto/Mate Dealership Systems announced today it has successfully completed all dealership management system (DMS) integrations with Jaguar Land Rover's (JLR) dealer communications platform. The interfaces allow JLR franchise dealerships to expedite critical transaction processes to and from the manufacturer, while significantly reducing data errors.

"These integrations streamline OEM communications and will save JLR dealers…

New customer support and installation teams in Arizona will accommodate growing demand from auto dealers nationwide

Albany, N.Y. – January 14, 2018 – Auto/Mate Dealership Systems announced today it will open a new office in Chandler, AZ in late Q2 of 2019. The expansion to the west coast is in response to the rapid growth Auto/Mate has experienced since a planned acquisition by CDK Global fell…

New features allow auto dealers to collect and store digitally signed documents, streamlining F&I and fixed ops processes

Albany, N.Y. – January 7, 2018 – Auto/Mate Dealership Systems has released its eDEAL™ Signature Capture feature, a digital contracting tool that allows F&I managers to easily capture signatures, store electronically signed documents and email digital deal jackets to customers. In conjunction with eDEAL™, Auto/Mate has also…

Albany, N.Y. – January 2, 2018 – In today's age of social media, Weinstein and the #MeToo movement, dealers can't afford to be passive about workplace harassment. At the upcoming NADA Convention & Expo, Auto/Mate's Chief People Officer Dave Druzynski will present the legal and monetary repercussions of a harassment claim, and offer best practices and training recommendations to prevent a claim from happening in the first place.

"Nowadays, harassment…

Albany, N.Y. – November 19, 2018 – Auto/Mate’s annual User Summit in San Antonio was its most successful to date. The three-day event offered 145 Auto/Mate customers a variety of workshops, presentations, and training sessions designed to help them better utilize their dealership management system (DMS) and increase productivity. Representatives from seventeen exhibitors and sponsors also attended the event,…

ALBANY, N.Y. – November 12, 2018 – Auto/Mate Dealership Systems announced today it has been named one of the "Best Places to Work" in New York's Capital Region by the Albany Business Review. Auto/Mate is one of 12 companies honored in the “large companies” category with more than 150 employees. This is the ninth consecutive year that Auto/Mate has received the award.

“After nine years we don't take this award for granted. We are dedicated to creating…

Albany, NY – November 5, 2018​ – Auto/Mate Dealership Systems today announced the integration of its DMS with Kelley Blue Book® Values. Auto/Mate customers no longer have to visit another website or utilize a separate application to calculate the value of a vehicle. Kelley Blue Book Values for new vehicles include Invoice, MSRP and New Car Fair Purchase Price. Kelley Blue Book Values for trade-in vehicles include Typical Listing Price, Used Car…

Invoice workflow solution streamlines accounts payable processes in auto dealerships

Albany, NY – October 15, 2018​ – Auto/Mate Dealership Systems has integrated its dealership management system (DMS) with DocuBizz, experts in automated invoice workflow solutions. Auto/Mate customers can now streamline their accounts payable process with DocuBizz’s intelligent and intuitive workflow solution.

"DocuBizz is an…

Albany, N.Y. – October 8, 2018 – Auto/Mate Dealership Systems today named WardsAuto, a global leader in automotive intelligence, as media partner for its upcoming User Summit. Additionally, WardsAuto Managing Director Larry Schlagheck will be the keynote speaker at the event to be held Nov. 7-9 in San Antonio, TX.

"WardsAuto has been a respected publication in the auto industry for many years,…

Albany, NY – September 17, 2018​ – Auto/Mate Dealership Systems has integrated its dealership management system (DMS) with Kimoby, a leading provider of web-based communications solutions. Auto/Mate customers now have the opportunity to use Kimoby’s advanced texting, multimedia messaging and mobile payment platform.

"Kimoby allows dealers to communicate more effectively with service customers by leveraging their customers’ preferred communication channel,"…

Albany, NY – June 18, 2018​ – Auto/Mate Dealership Systems has integrated its dealership management system (DMS) with Vitu, Motor Vehicle Software Corporation’s (MVSC) market-leading national electronic tax, title and registration platform for automotive dealerships (known as “DMVdesk” in California). Through its integration program, Open/Mate, Auto/Mate customers who use the Vitu platform can now perform processes in real-time – such as pull…

Albany, NY – June 4, 2018​ – Auto/Mate Dealership Systems has integrated its dealership management system (DMS) with Quik Video, a provider of video technology to dealership service departments. With the addition of Quik Video, Auto/Mate customers have the option to create and send videos that can change multi-point inspection (MPI) identified…

ALBANY, N.Y. – May 14, 2018 – Auto/Mate Dealership Systems (http://www.automate.com) today announced dates for its national Customer User Summit, scheduled for Nov. 7-9, 2018 in San Antonio, TX. The User Summit spans three days and features breakout sessions offering in-depth training on how to get the most out of Auto/Mate's dealership management system (DMS).…

Albany, NY – April 23, 2018​ – Auto/Mate Dealership Systems has integrated its dealership management system (DMS) with Dealer Wizard, a provider of database intelligence solutions for auto dealerships. Dealerships that use both Auto/Mate’s DMS and Dealer Wizard’s suite of equity mining, performance metrics and service drive solutions will benefit from the real-time data exchange…