I was surprised by a post that I saw on AutoNews today.

Apparently Toyota has a commercial out with Kyle Busch singing "Everyone needs a second chance" as a pun. "Experts" suggest that Toyota is pulling a subliminal messaging act, trying to get…

For as many dealers that are gung-ho about Automotive Live Chat and having dealer chat software on their website, there are just as many dealers who are reluctant to add this feature. The reasons range from price, to doubting its effectiveness, to just plain not wanting to accept that we live in an internet based world. Are some of their reasons legitimate?…

Now that Dealer Chat services have had a chance to penetrate the business, chances are that you've heard all about the service and its ability to generate high quality automotive sales leads.

Maybe you've already signed on and are already reaping the benefits of dealer chat.

Maybe you're…

I've gone through tons of resumes for different positions that I've had.

At one point I was hiring someone to replace me. Others, I was looking for quality candidates to work in our BizDev Department. I'd have to say that about 90% of the applications/resumes had "Multitasking" under skills. 

While some hiring managers look at this as a real…

Sadly, I didn't write this, but it's incredible, so I had to share it:

The Things They Have No Right To Tell You:  --Chris Guillebeau - The Art of Non-Conformity

All of my relationships have failed, but here’s what you should do about yours.

I’ve never written a book, but here’s a list of everything that’s wrong with…

(via @shatterboxx media)

 …

I do a large amount of my work from home. Whenever I talk to someone about my different jobs, they often like to voice how jealous they are and how much they wish that they could also work from home because they'd love to work in their pajamas. 

...yeah, no. 

I know the majority of you work at a dealership, in your office, but what if your office is at home? At least part time. It takes a special person to be able to work from home, just as it takes a…

(alternatively titled: "I never want to see a screwdriver again."

I've been surfing the internet again. 

This usually ends in one of two ways.



A) I find something that I don't need, but buy it anyway

B) I find something that I really want, but can't figure out how to buy it.

My new favorite thing, except for catch up on Season 3 of Dexter, is to browse the internet for car dealer websites. There are hundreds of…

I've been known to buy things that I don't need. 

I'm not a hoarder. You won't see me on A&E, at least not yet.  I prefer to call myself a "Supporter of a Good Salesman."

That being said, I'm a tough girl to sell. I have years and years of bad relationships and mommy/daddy issues that can attest to this. Also a monthly visit to a therapist who will state in a court of law, that I don't buy it…

(as featured on the CarChat24 Blog today)

If you’re anything like me, you know the wonderfulness that comes with a weekend. Now, of course some dealerships are open on Sundays, but in some states (Hi, New Jersey!) it is illegal for car dealers to be open. Or, at least the car lot. Thankfully, there isn’t a restriction on websites being open, yet. It’s…

...Okay. Two easy steps.

Ready for this one? Get a pen, I'll wait.....

.....

...

..

.

.

.

Step One:

SET THE GOAL.

Step Two:

GET STARTED. NOW.…

No, No it doesn't.

I was going to start a poll and say "Does your sales technique need some work?" just to see where everyone thought their skills were. But, I wanted to hop right into the part where I do a lot of typing. Predictable, right?

Anyway, my post title may be a bit of a stretch. But, if you use one sales technique over and over again, it's not going to work every single time. No matter what your individual approach is, "Relating to the customer",…

The Jeweler 

I joined a family member this weekend as she went to the famous Jewelers Row in Philadelphia in an attempt to sell back her diamond engagement ring from a relationship that ended last year. It was the final nail in the coffin that she needed to hit in order to move on.

She asked me to go along with her for emotional support, and who am I to turn down a family member? Especially…

If we're not friends on Facebook, we should be. (http://facebook.com/carchat24.katie). I tend to share lots of inspirational stuff that I find all over the internet. I like the status updates that you make that I enjoy. I comment on your statuses. I'm very textually active on Facebook. Twitter too. Moreso Facebook.

But you'll notice on the bottom of my default photo, there's a logo. A logo for CarChat24. I'm…

I was talking to someone that I don't particularly "know" in "real life". The conversation was over e-mail, and the only impression that he has ever gotten of me as been via e-mail. I feel like I portray myself as a confident, sassy, sarcastic, social media addict who has brains and doesn't take any BS.

...Yeah, he got that impression. But he worded it as being "Rough around the edges" and he was "Unable to really picture me with children."

This comment wasn't…

When I'm not obsessively checking in over here at Dealer Elite, I have a side hustle during the day. Well, for now

.

As I've mentioned in blog posts prior, I call leads, talk to people, and set them up on appointments for interviews. Basically exactly what I did in the BDC for the 4 years I was there.

The script at my current job is..... well, lacking to say the least. I've tried to sit down with management and tell them that it doesn't allow…

Appreciation: (n) an expression of admiration approval, or gratitude

I was sitting in my loft office (Yes, it's very necessary for me to call it this. It makes me feel pretty. Pretty awesome.), and one of my clients' relatives came into the office. He said, "You know, Joey really loves your…

I woke up to an e-mail from my awesome boss and president of the company that I work for. He asked me where I've been, if I was working somewhere else, and what was going on. Basically he was feeling (rightfully) ignored.

It made me take a step back and realize that yes, there were some technical errors on my end, yet the bottom line was that I offer…

I have a post it note on my television.

I have a post it note on my bathroom cabinet.

I have a post it note on the car dashboard.

....in my purse.

...on my computer desktop.

It simply says…