When you’re on social media sites as much as I am, you see a lot of negative brand messaging. Take, for example, the ongoing Progressive case in which a lone blogger has rallied millions of angry Americans to voice their outrage on the insurance company’s Facebook wall. We…

Stephen continues his coverage of the GM eSummit, stopping this week in Chicago for more great tactics to dominate digital.

I often find that the greatest source of automotive thought leadership in today’s digital…

The most trusted name in live chat brings the top ten blogs and auto news stories right to you! We monitor industry trends, current events and the auto dealer community every week to bring you the top ten blogs and automotive stories from around the globe. In this weekly edition – Google home page gets an ad, the GM…

I recently had the privilege of attending the GM eSummit, where I attended workshops and presentations from the auto industry’s top minds – all focused on helping GM car dealers dominate the digital landscape. During the trip to Fort Worth, I met a ton of interesting people and learned a lot about the full range of web tools that dealers have access to. Without giving away the farm…

Pop-up advertising has gotten a pretty negative rap over the years. Maybe that’s due in part to the 90s, when pop-ups would frequently flood your browser window, unfettered by blockers or anti-virus software. Perhaps pop-up ads deserve their negative connotation; they’re intrusive, gaudy, and difficult to escape from. But…

Live Chat Provider ActivEngage, Inc. Ranks No. 121 on the 2012 Inc. 500 with Three-Year Sales Growth of 2,626.9%

NEW YORK, August 21, 2012 — Inc. magazine today ranked ActivEngage, Inc., the automotive industry’s most trusted…

Social media seems like such an pleasant, magical journey for a business to embark on. Ask a mundane question on Facebook, tweet a photo of your lunch, and the world will love you (and ultimately buy whatever you’re selling). But social media occasionally causes instant public relations disasters – and these crises can rarely be controlled or contained.

Take Progressive Insurance, for…

A new study shows that a new breed of “digital test drivers” are completely skipping the dealership sales process. More than 10% of new-car shoppers are buying vehicles without even seeing them in person. To me, this seems like buying a…

What can a blog do for a dealership website, exactly? Some of you may have heard ActivEngage CEO Todd Smith speak on the digital conference circuit. Automotive thought leaders contact Todd first for marketing tips on the latest advertising strategies. Marketing…

Need a good reason to get away from the dealership? How about visiting one of 5 great American cities? Or the chance for the automotive industry’s top minds analyze your digital strategy? What about a trip filled with inspiring keynote addresses and workshops to prepare you to dominate the digital landscape? Of course, we’re speaking about the GM eSummit, and the conference tour kicks off in just a few months.

Sign up…

The 2012 Canadian Digital Dealer Conference is coming, and the event is shaping up to be the educational event of the fall! Keynote speakers include Tim Wilson, a Google marketing guru, Rod Black, CTV and TSN sportscaster, and ActivEngage CEO Todd Smith!

Todd will be giving a keynote address at the second annual CDDC entitled Inbound…

Orlando, Fla – Strathcom Media, Inc., a leading online automotive solutions provider, has selected ActivEngage, Inc. as their preferred provider of automotive live chat and business intelligence. As one of the largest automotive marketing companies in Canada, Strathcom has provided its…

If you’ve seen AMC’s Breaking Bad, you already know about the radical transformation of Walter White, a chemistry teacher who turned into a drug kingpin when he found out about his terminal cancer. You already know about last season’s epic chess match between Walt and Gus Fring, a respected restauranteur who used his business savvy to front an extremely successful methamphetamine…

I think we have a pretty great attitude in the auto dealer online community. For as long as I’ve been a part of it, I’ve observed dealers helping each other by sharing marketing tactics and Internet strategies. The daily…

Hey guys - 

Check out this blog post authored by ActivEngage CEO Todd Smith about how you can manipulate the Google Search function to your advantage. Your dealership's name is not the only keyword you should be optimizing for!

Read more here: http://livechat.ae/websitefail

I bet you thought Internet fame means increased sales for your business. Nope. Just ask Chuck Testa. The California taxidermist became an internet phenomenon when he released this comically…

June 26th, 2012.

Today, Haystack Digital Marketing, one of the nation’s largest full-service advertising agencies and audio visual production company for the retail automotive industry announced its strategic alliance with ActivEngage,Inc., the automotive industry’s premium live chat and real-time business intelligence solution, …

The most trusted name in live chat brings the top ten blog posts, trends and auto news stories right to you! We monitor industry trends, current events and the auto dealer community every week to bring you the top blogs and automotive stories from around the globe. This weekly edition – driverless cars, a foolproof blog formula, and AutoTrader goes…

Facebook’s EdgeRank is the elusive, mystical formula that calculates whether your story is interesting enough to be featured on your friends’ newsfeeds. One site compared the EdgeRank to a credit history: It’s important, unique to each user, invisible, and no one knows exactly how it works. Mathematically stated, the EdgeRank…