Does your dealership have a BDC or Internet Sales Department?  When appointments show up to the dealership, is there a set process to handle these customers?  Let me let this thought process for a second…

Ok, so right now you are probably realizing that you do have these departments yet they are under performing.  Perhaps you have trained your sales staff in the basic methods of the road to the sale or you might have just hired a few “green peas” and thrown them out…

My buddy Richard A. Browne, who is a huge talent in automotive fixed operations wrote this awesome blog that dealers need to read.  I reposted it here. So here goes...

Scams, Rip Off Report, Poor Business practices, Misleading, Painting the picture of this could be you. Are you a the victim of giving it your all and not seeing your pay check increase but your hours have? This is the current trend in most of today's automotive dealerships and automotive vendors. In the past 3…

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Stan Sher, president of Dealer eTraining presented “The Evolution of the BDC” at AutoCon 2012. The session discussed how a BDC department needs to be structured and the keys to success. Stan also discussed the needs for various…

Automotive Internet Sales and BDC Expert Stan Sher, of Dealer eTraining will be a featured speaker at AutoCon 2012 conference in Las Vegas at the Aria Hotel and Casino on September 5-8, 2012.

FOR IMMEDIATE RELEASE

(Free-Press-Release.com) September 2, 2012 -- Stan Sher,…

Eric and Apple Honda are a proud Dealer eTraining client.

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Eric Nichols, Internet Sales Manager for Apple…

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As I travel and work with dealerships all over the country I am constantly amazed at how often I find that the CRM in dealerships is not…

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Congratulations to Martin D'Amato, Internet Director of Pine Belt Automotive in Toms River, NJ! 

Martin oversees 4 dealerships that are Delivering…

How to Improve Internet Lead Quality from KPA - DealerWebinars.com on Vimeo.

How to Improve Internet Lead Quality from KPA - DealerWebinars.com on Vimeo. Instead of changing the status for an internet lead to "dead" or "bad" because there is no phone number…

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Stan Sher of Dealer eTraining discusses the challenges that…

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Congratulations to Eric Nichols, Internet Sales Manager in Riverhead Long Island! 

Eric is Delivering 52+ units per month in a 2.5…

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As I conduct internet lead mystery shopping to dealers around the country I am constantly amazed at the lack of control that dealers have with their email marketing.  It…

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As automotive dealerships start to accept internet marketing and even working with a…

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Automotive Sales and Internet BDC Expert Stan Sher of Dealer eTraining explains the importance of being proactive in the dealership.  Too many times sales people are wasting time…

http://dealeretraining.com/…

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I was just thinking about something that really amazed me about a month ago.  I was out with a friend of mine at a mall doing some shopping.  We were at Macy's and decided to take a look at their collection of sunglasses.  Both my friend and I enjoy nice things and do not play around when it comes to sunglasses.  In fact, I…