A salesperson’s favorite letter in the alphabet is the letter “X;” as a salesperson, there is nothing better than the ability to bark out a Hat Trick (3 sales) in a Monday morning sales meeting to the sneers, jeers, and claps of your fellow victim-laden salespeople. If the word confidence could be abbreviated with one letter, it would be…
ContinueAdded by Marsh Buice on October 14, 2012 at 11:30am — 5 Comments
In many parts of the country, it's been a scorching hot summer, but as temperatures heated up, so did the auto industry. Fewer days of blanking-clocking 12 hours of labor and not a single car sold to show for your team’s efforts, banks are loosening their noose of credit requirements and releasing their stronghold of LTV restrictions, and more qualified…
ContinueAdded by Marsh Buice on September 14, 2012 at 10:30pm — 12 Comments
Studies indicate that a child will hear the word NO anywhere between 140,000 to 200,000 times while growing up compared to only fractional amounts of hearing the antonym Yes. Today as adults, it’s no wonder why we will go to great lengths to avoid hearing the word No -particularly in sales. What air is to breathing is what No’s are to selling-the key to survival.…
ContinueAdded by Marsh Buice on August 19, 2012 at 7:00pm — 15 Comments
Aristotle wrote, “We are what we repeatedly do, excellence then is not an act, but a habit.” In the world of sales, everything counts; what you do daily determines what you cash monthly. Each month, selling requires a mixture of both speed and endurance-your month is determined not only by how fast you can get “on the board” (i.e. your first sale),…
ContinueAdded by Marsh Buice on July 8, 2012 at 7:00pm — 16 Comments
Do you remember as a child being asked what you wanted to be when you grew up? After being asked the question, your eyes instantly glazed with excitement as you stared into the abyss of your future. You were too ignorant to understand how and too young to understand why-you just knew that you knew; you were determined. How high was high,…
ContinueAdded by Marsh Buice on June 30, 2012 at 10:30am — 24 Comments
As our inboxes become inundated with reports from both manufacturers and big-box automotive groups gleefully boasting of double digit gains in sales, one cannot help but hum the song, “Welcome back Kotter,” look up and be thankful that maybe, just maybe our industry is on its way back. We recount 4 years ago, walking past the TV and hearing the talking heads’…
ContinueAdded by Marsh Buice on June 8, 2012 at 10:30am — 9 Comments
I love to learn from the best and the brightest our industry has to offer! If you are thinking of becoming a sales consultant, New York Times best selling author Gus Cardone will arm you with the skills necessary to become successful; Learn To Lead master Dan Anderson will help you establish foundational principles to lead yourself and others.…
ContinueAdded by Marsh Buice on May 31, 2012 at 9:00am — 4 Comments
The largest Redfish caught on record is a massive 94lbs; if you’re looking for a fight, a “Bull Red” won’t back down. Even a Redfish one tenth of the size caught on record will give you a memory your shoulders and forearms won’t soon forget. Imagine arriving early to find the right spot, bravely basting in the sweltering sun, casting and…
ContinueAdded by Marsh Buice on May 28, 2012 at 8:58pm — 6 Comments
A 3 year old has around 900 words in his vocabulary; over the next 15+ years a child’s word bank will explode to an average capacity of 20,000 words. As a parent, it would be impossible to teach your toddler everything you have learned in life in 7 short days, yet dealerships are guilty of cramming thousands of hours of experiential knowledge into a week long boot…
ContinueAdded by Marsh Buice on May 24, 2012 at 12:00pm — 9 Comments
I love to eat and I don't miss very many meals, but just because I can halfway cook, doesn’t make me a world-class chef.
Similarly, just because someone has…
ContinueAdded by Marsh Buice on May 18, 2012 at 5:30pm — 11 Comments
With the exception of your home security system, success is not predicated on a “set it and forget it” mentality.
Pilots don’t just set a Boeing 767 in the air and then go have a drink with the passengers until it’s time to land, nor do coaches design a game plan for tonight’s game and head…
ContinueAdded by Marsh Buice on May 10, 2012 at 11:00pm — 11 Comments
I do not think I can stomach reading another article or blog post of how untrustworthy the automobile business is. Plastered on the internet and “consumer interest” magazines boast information of the “inside secrets” of dealerships or “how to negotiate your best deal.” What consumers do not realize is we read those articles too and I actually get quite a laugh. …
ContinueAdded by Marsh Buice on May 1, 2012 at 8:28pm — 25 Comments
One of the hardest things for a new salesperson to grasp is the significance of a T.O. The reason why new hires are resistant to the T.O. is because of its negative thinking behind the word “T.O.” The only thing good about the word “turnover” is when it has the word apple in front of it. Think about it, if sales were a sporting event, you would be deemed a loser if…
ContinueAdded by Marsh Buice on April 10, 2012 at 11:30am — 14 Comments
Like it or not, sowing and reaping is a real principle we all live by. Everybody on earth, every profession is under the law of sowing and reaping. The law of sowing a reaping can be either good or bad. For example, take the high school student who maintains a high GPA- staying up late at night in order to complete assignments and prepare for tests; that…
ContinueAdded by Marsh Buice on April 4, 2012 at 12:28pm — 15 Comments
It seems hard to fathom that a person can drown in just over an inch of water. Once the lungs are blocked and the brain is starved of oxygen, cerebral hypoxia kicks in making a person delirious eventually succumbing to death-a great tragedy can occur from something as small as the length of your fingernail. Similarly, salespeople are drowning in a puddle of…
ContinueAdded by Marsh Buice on April 1, 2012 at 8:30pm — 5 Comments
Ben Comen was always welcome to be a member of any sport-as long as he accepted the position of ball boy or water boy- that is until Coach Chuck Parker welcomed him with open arms to be a member of Hanna High School’s cross-country team. Ben wasn’t the most talented nor the fastest runner- as a matter of fact, he comes in dead last in nearly every race. What…
ContinueAdded by Marsh Buice on March 25, 2012 at 1:46pm — 15 Comments
http://traffic.libsyn.com/sellingsuccess/AutoSuccess_228_-_Marsh_Buice.mp3 (19 minutes long)
In this week's podcast, we discuss how you can set yourself up for success on the sales floor. Sadly, selling has become a lost art-form. Many sales people approach their…
ContinueAdded by Marsh Buice on March 23, 2012 at 6:10pm — 3 Comments
If you were afforded the opportunity to work at a dealership under the guise that you must first invest 25, 50, or even $100,000 would you pony up? If you did elect to invest such a large sum of money, would you even be the least bit curious as to what kind of return you would earn on your investment? Once you’ve finished your latest Sportscenter analysis of…
ContinueAdded by Marsh Buice on March 16, 2012 at 9:30pm — 3 Comments
Minute details can make major differences when it comes to having a successful sales career. It’s not the mountains that break your sales career; it’s the molehills- the tiny fundamentals you have let slide throughout your career. One such technique is the write-up; every dealership has an 8-10 step Road to the Sale program that literally walks a salesperson…
ContinueAdded by Marsh Buice on March 12, 2012 at 2:30pm — 13 Comments
It takes one tree with a purpose to begin a forest; with purpose, one tiny seed, mixed with the right conditions, can spring forth a magnificent tree. As a tree stretches upwards, it also stretches outward with its mighty branches dropping seeds of opportunity onto the fertile ground below. It takes time, along with the correct mixture of seed, soil, and sunshine to…
ContinueAdded by Marsh Buice on March 6, 2012 at 11:28am — 5 Comments
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