Do you look at the Blacktop as your personal playground or do you call it called the yard. Did you ace the interview and get the job or did you catch a case-a mandatory sentence with no other options? Do you take care of your customers by under promising and over delivering or do you get put in lockdown-hidden away from population, for…

Have you ever noticed symphonic conductors are the only ones not making a sound?  During a performance, conductors manage by miming; through facial expressions and hand gesturing, they guide the musicians through a performance. Like a coach, a conductor is unable to offer instruction during a performance; he has to rely on thorough preparation and…

Today wasn’t any different from any other- just another day. One salesperson is on the verge of divorce; another is separated from his wife and two kids; another was late today due to a bad dialysis treatment; the other one didn’t cover his draw last month and doesn’t know how he can make ends meet; another had to be picked up while walking down the road after his car broke down; and another is shocked having made a follow up call to a customer -no answer; the customer is on the run…

Finding common ground is the next step after professionally introducing yourself to a customer. (You do that don't you?) Some people, like my mom, have a natural knack for being able to talk to anyone; if you are like me, I struggle in this department. I am an introvert by nature and an extrovert by profession. When I worked in surveillance for…

If I live whispering the words, if only,

I will live a life that bears no fruit and ends quite lonely.

My dreams and fortunes are waiting to be found,

all I have to do is flip those 2 words around.

Going from a wish to a demand,

puts my future back in my hands,

the plane of success only I can land.

If only I had fortune and fame,

I can, only if I develop a reputation and build…

To be convicted is to be found guilty and given a sentence of a specified time, with the chance of rehabilitation. When convicted, there is still hope; it means all is not forgotten; there is still another chance. This is not the case when something is condemned; being condemned means to be found incurable, lost, with no chance of being restored. When a home is…

 Yesterday, I went to a store with my wife to get 1 (one, ONE) thing. As luck would have it, I found myself standing behind my wife looking at an aisle full of little girl’s shoes. The choices were overwhelming; they should put an, “Enter at your own risk” sign up for men entering this aisle. There were all styles of shoes; styles called strapies, flats, sandals,…

Ladders are needed to develop our lives; they are needed spiritually, personally and professionally. There are some interesting characteristics of ladders. Ladders can be transported anywhere and are amazingly strong. Their ageless design enables the ability to weather any storm and can also be loaned to serve any friend in need.  Within the frame of a…

I’ll bet you when you got into sales, you didn’t think of yourself as a prostitute nor a jaywalker. I don’t remember putting the word “prostitute” as the position I was applying for. Morally, we are neither one; but professionally, we have characteristics of both. See if your recognize yourself:

• Prostitutes: Prostitutes are waiters; they wait for something happen. Normally prostitutes hang out with other prostitutes on the corner and are unwilling to look…

In her final letter to her husband, Amelia Earhart wrote:

"Please know I am quite aware of the hazards. I want to do it because I want to do it. Women must try to do things as men have tried. When they fail, their failure must be but a challenge to others."

Fitting for this month; thank you to all of the brave women who are breaking through the barriers of disproportion.

It is impossible to change your physical DNA, known as Deoxyribonucleic acid (say that as fast as you can 3 times). It is possible to change your mental DNA, known as Do Nothing Average. We live in the “good enough” age, where it is acceptable to be typical. Why is that? Is it because we have it too easy? There doesn’t seem to be enough “pulled myself up by…

It is not what you say…

It is not what you do….

It is how you make a customer feel that matters.

We spend a fortune in advertising driving customers to our showrooms, but what are we doing with them once they arrive?  We say and do remarkable things in an effort to get customers to show up, but often fall short in giving them the…

Every dealership has an 8-10 step “road to the sale.” Every sales consultant from the novice to the veteran has the same step- by- step process outlining everything from the approach to the landing of a sale. Just as a roadmap (full disclosure, I cannot read one) or navigation system aid the driver in getting to a specific destination, so too does a dealership’s…

Just as 83,000 gross tons of a cruise liner is secured to land by various cables and anchors, what moors your life? The cables and anchors of your life are your values; you never know how secure those cables are until the storms of life come in and test their strengths. Tell me moor.  Have you been moored with the illusion of money? Have you lost the…

Teamwork is crucial for the viability of a business. Slogans have been barked from summer camp to corporate retreats shouting the mantra of Teamwork. Sales, like sports, are intertwined with “I” and “Team.” They are literally Siamese Twins- almost indistinguishable. No team can win consistently without each team member preparing and executing to the best of his or her ability. No “I’s” can sustain long-term success without the aid of their…