It's been said that you can never be completely successful without goals. We hear it constantly. But what steps should you take when setting and reaching these goals?

1. Realize the WHY:

Why are you setting this goal? What are you trying to accomplish…

"Who's The Boss" was quite the popular TV show years ago. But in the workplace? The boss is not very popular at all. In fact, if you have a "boss" in your business, you could be running into drama and disaster if not determined and resolved.



You have probably seen this before, but really let each one sink in:



Leader's Attributes

Inspires employees

Depends on respect and honor

Cares for your…

With any new product and marketplace there’s a learning curve and we’ve recently gained more knowledge about what it takes to manage the “art” of posting to eBay classifieds. We want to share the Top 5 Best Practices we’ve learned over the last few weeks with you:

1.)  New eBay accounts require some “Seasoning” similar to the historical…

Kelly Ford Named Top 2014 Women-Drivers Friendly Dealer

Reviews Show Consistent, Extraordinary Experiences by Women 

Congratulations to Kelly Ford! Here is the press release that was sent out. Wanted to showcase this on dealerElite!

Last year, women purchased an estimated 27.5 million vehicles – an impressive 75,000 units a day at new and used car…

Welcome to Women Wednesdays!

Dealers who “get it” know that the key distinction in optimizing sales to women is having exceptional sales advisors who offer exceptional service. But what does that really look like? 

Women tell us directly through our car dealer review platform what works for them when interacting with a sales agent.  Below are their top 5 reasons for buying a car from…

Written by Paul Stowe. Originally published on the Up to Speed blog.

The rapid growth of both new and used vehicle sales over the past three years is stunning. Because of this, you need more salespeople. Recruiting, training, and retaining new sales talent into our business is difficult and challenging. But you simply have two choices: Accept this fact and take action……

Even if you don’t believe, as I do, that high sales staff turnover is the number one issue facing the auto industry today; we certainly can agree it is right at the top of the list. There is not one positive thing that happens at our dealerships as a result of high turnover, and the benefits of low sales turnover are so obvious that I don’t need to list them.

High sales turnover has completely undermined training efforts. It creates the mental attitude amongst many managers…

Find a mediocre sales person and you’ll find him/her surrounded by peers with like views, opinions and excuses.  They will tell you why their sales volume lacks consistency and their gross profit production is far below the median.  They practice the excuses so well that they’ve become experts a closing themselves on mediocrity.

They come to this new job with…

Shortcuts and quick fix solutions

We live in a quick fix; fast solution, immediate results driven society where 24 hour news cycle and instant feedback rule our social lives.  Read a book now and you become an expert that can teach the topic.  Start a diet and in 90-days you will have the body of a super model.

The need for instant gratification prevents some people from realizing incremental long-term success. That would be the equivalent of planting a rose…

It’s been widely reported by social media experts that organic reach for Facebook pages has plummeted in the past 6 months; from as high as 15%, to the current 1-2%.  As a public company, Facebook has a need to appease its shareholders by monetizing its platform as much as possible. Facebook knows that there is a fine line between delivering relevant content that users want…

Last month, I wrote an article on how Jimmy Fallon announced during “The Tonight Show” that he was in the market for a truck. Manufacturers immediately took to social media in attempts to convince the popular talk-show host that he should choose them, including Ford, Dodge, Chevrolet and Nissan. Fallon announced last week that he had chosen to purchase a 2015 Ford F-150 King…

Let’s face it, times are changing. We are in an age where technology is advancing rapidly and it’s changing the way people run their lives. The creation of the mobile app has replaced how the world uses the internet, changing businesses all over the world. People are finding apps more simple, useful, and faster than websites. Mobile apps are bringing businesses more widespread consumer mobile adoption as it enhances their corporate marketing strategies. This mobile take over isn’t just…

Hello and welcome to this week’s edition of Beggs on the Used Car Market, with the latest vehicle valuation data from Ricky Beggs and Black Book. We trust you have had a good week on the retail lots, in the auction lanes and airwaves and within the finance offices.



For those of you who have commented over the past several weeks that you expect the market to soften, you will…

Welcome to Women Wednesdays!

Have you ever walked into a store or visited their website and seen an award that says “Voted #1 in 2010”?

Doesn’t that beg the question and make you wonder what happened since then; who has won it this year?

This situation can be likened to when car dealers have a lapse in (getting) consumers reviews on dealer review sites

– like Google, Yelp, Dealer Rater,…

The internet is fundamentally changed the way people find, discover, share, shop, and connect.  And, in the current digital marketplace, the automotive dealership industry has to shift their advertising strategies to make sure they move ahead of the competition.  Building an effective SEO campaign will help your dealership leverage a completely customized solution for driving traffic and generating more sales.  Marketers are shifting their budgets away from “interruption”…

A new vehicle is a big investment and calls for celebration; you are thrilled and eager to go places while enjoying the feel of your new machine. Frequent trips can cause wear and tear to your vehicle; therefore, you need to be aware of a few components that might need replacement by the end of the year to continue your smooth ride.

An automotive battery has an average lifespan of about five to seven year but in some cases…

Written by Robin Cunningham of the NCM Institute Center for Automotive Retail Excellence. Originally published on the Up to Speed blog. 

In order to write this blog article I am compelled to admit that…