There is genius in simplicity!  So why do we complicate this Customer Experience Economy we live in today.  Each of us are consumers.  We have needs (rational behavior).  We have wants (emotional behavior). Pretty simple! 

Business is an entity.  Business has Personal Brands of Business representing the Business to consumers and customers, and Business…

Is there gold here to be mined, or is it just worthless rock?  Are we mining something of value or should we blow up the minefield?

Automotive News April 13, 2015 article…

WHY?

Don’t look at this picture from a religious perspective.  Look at this picture and ask yourself; “why is this person, at this time, causing such positive reactions and comments, and a loyal following from every corner of the globe?”  What is he doing?  Why does…

" Have you reached a verdict?"  "We have your Honor.  We find the defendant, Retention, guilty of killing Loyalty!"

The courtroom erupts.  Shouts of lies, deception, threats and finger pointing fuel the denial! 

The sentence is announced and retention gets life without…

Perhaps this is the beginning story of the rise and fall of the big 3, for surely we are not who we think we are.  We are much more!

The rise of individualism, hedonism and minimalism has reached its crescendo and the fall will be fast and…

I am blessed having this man a long time friend.  He's the best example of a Servant Leader each of us need to be.  Let no excuse prevent you from attending this conference he humbly leads and humbly offers to all. 

This is the time to rise up and become better examples of ourselves, to lift one another up, to hold ourselves accountable to proven ethical principles we must adapt into our lives and business.  Face the truth, we need each other. 

Rearrange what you must, just be…

Fact #1: February 6, 2013, I phoned and made an appointment at local chain aftermarket shop for my bride to bring her car in Saturday, February 9th, 2013 at 9:00 a.m. for an oil change and tire rotation.

Fact…

Do not be afraid





As human beings we have a tremendous ability to deceive ourselves.  Jesus taught in parables so that those who thought they ‘knew it all’ wouldn't understand. Within the parable of…

 Business person reputation branding within team synergy will not only prove to brand the entire business better than ever, it will be the single most significant asset going forward in sales, service, every department, marketing, prospecting, communication, relationship, and retention world of every dealership business.

The Goal is '10'

Without a…

You knew retail was changing, right?  Who is ahead of the game at retail today are those staying ahead of Consumer Changing Habits.  “The next five years will bring more change to retail than the last 100 years” says Cyiac Roeding, CEO of Shoptick.  “Within 10 years, retail as we know it will be unrecognizable”,…

http://1teamsynergy.com/?p=5188

The walls are a physical barrier.  The walls also represent a conceptual barrier to many.  The walls, whether physical or conceptual, separate.   And, that is bad!   The           walls act like demarcation lines that shouldn’t be crossed lest you dare enter into foreign or perhaps even enemy territory.  The rules of engagement crossing into or between these walls may be an…

Authenticity refers to truthfulness, character, integrity, commitments kept, sincerity, devotion, and upright intentions to help others.

Early Adaptors, those desiring to be ahead of the curve who want it now, not after everyone else is doing it, lead the way in a new movement towards "CPR the Heart of Business."  This CPR will surely revive and thrive the "Heart" of one's individual business, while doing the same for the entire business. …