Allow me to introduce myself. My name is Michael Lindquist. I am a freelance warranty administrator/consultant. I am a 37 year veteran of parts and service. I have been an independent since 1996.

You might be asking what sets me apart from other warranty administrators or outside companies? That would be because I come from a service and parts back ground. At some point in my career, I have held every position in parts and service with the exception of parts manager and shop foreman.…