Rich Reinicke's Blog (1)

Warranty Training. Up to standards?

According to NADA statistics, national service department profits dropped 6.9% from 2008 to 2009 (stats are not in for 2010), while warranty increased by 3.7%.  Are you confident in your dealership's warranty training and compliance?  Could you pass an audit?

Added by Rich Reinicke on June 8, 2011 at 2:56pm — No Comments

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