I have been reading about truecar over the last week or so. There have been strong opinions on each side of the issue. The reality is truecar is here for now and probably will not be going away for quite some time. I don't have time to wait. I need to sell cars right now.
Question: A sales call comes in and the customer says they have a truecar certificate to a dealer that is 50 miles away. Then the question from the customer is "will you honor the truecar price?"
How would you…
ContinueAdded by Stanley Esposito on December 10, 2011 at 10:30am — 2 Comments
When I got into the business in 2003 I came from a manufacturing background. Where I worked was an ISO compliant company. Basically what that meant is the company pays thousands of dollars to have people come out and observe and help create a process. When products, systems, machinery and devices work well and safely, it is often because they meet standards. And the organization responsible for many thousands of the…
Added by Stanley Esposito on November 26, 2011 at 11:19am — No Comments
I am looking for some help from some of the brightest minds in the industry. I salesman I work with has left to persue a new job. I will be taking over his customer base. He has been here 15 years and sold 200 plus a year.
I was wondering who out there has a good email template to let his customer base know I will be taking over his account? I am thanking all of you in advance!
Stan
Added by Stanley Esposito on October 12, 2011 at 10:06am — 3 Comments
We hade a situation at our dealership yesterday and I thought I would share it with everyone in hopes of getting some opinions. One of my salesman took a deposit for a dealer trade. It was a modest deal about $1200 front to back on a lease. He took the deposit on Tuesday found the car and was able to get it on Wednesday. The delivery was set up for Friday. The customer called yesterday and said the dealer he originally went to called him back. The customer told them about the deal he had…
ContinueAdded by Stanley Esposito on March 24, 2011 at 1:26pm — 11 Comments
Most reps don't make it more then a month. There are many reasons. Some new guys are people who have left a job or retired they always wanted to be a salesman. These guys are used to being respected and liked. They start selling cars and get very little respect from anyone. It is an adjustment to get cursed out by your new and younger boss.
The Salesman is the face of the dealership and the manufacturer. A manufacturer spends millions of dollars on ad campaigns. The dealership…
Added by Stanley Esposito on July 21, 2010 at 3:45pm — 2 Comments
I often tell people what goes on in my day and most do not believe me. Starting today until the end of the month I am going to update my status at different times of the day so people can see what goes on on the sales floor.
Lets see how this comes out.
Added by Stanley Esposito on July 19, 2010 at 8:16am — No Comments
I sell cars and it is very important to come to work with a positive attitude. Times seem to be tough right now. Stores are low on inventory and customers are few and far between. It is time to turn these negatives into positives. I wanted to give a perspective from the sales floor.
Customers and their methods of shopping seem to be evolving so much faster then the local dealership. The product is out there the…
Added by Stanley Esposito on July 12, 2010 at 11:19am — No Comments
Added by Stanley Esposito on July 10, 2010 at 1:00am — 1 Comment
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