Free! 24/7 Dealer Chat Support, Staff, and Leads (Dealer Elite Case Study 2 Months)
We are looking for 5 Dealers that will share their results here on the Dealer Elite forum. CarChat24 will provide 2 months of free 24/7 fully staffed live dealer chat support, and the leads/appointments our service will produce.
What you can expect: A minimum of a 50 to 60% increase in your current website lead conversion, More Sales Leads, Sales Appointments, Service and Parts Leads. Professional staff that will proactively greet every website visitor and answer every chat request, as well as assist your visitors with their queries. An Increase in your Car and Truck Sales! All for free, but you must actively share your results here on the forum. We will use this data to publish in our case study.
Offer: Provide 24/7 Live Chat Support and Leads for Two Months to 5 Dealer Elite Forum Members (New forum members are welcome) for one of their websites in return for case study results to be posted on Dealer Elite weekly. Please let me know if you would like to participate. There is no obligation to continue service after the two months, and this is absolutely free.
Requirements:
- Must have at least a 10% documented closing average on the leads received currently from your website, and use a CRM to track results.
- Minimum of 3000 unique visitors monthly.
- Use all features of our service including instant text alert to cell.
- Provide and post current lead conversion percentages for the last two months. (June, July)
- After service starts post leads/sales weekly/monthly on the forum, with a monthly update showing previous lead conversion, and total lead conversion with CarChat24, as well as any sales that were a direct result of our service.
- Post your honest opinion of the service and any data that can be used in our case study, as well as any suggestions. Agree to allow us to use the data obtained to be published in our case study.
**The first five dealers to respond that meet the above conditions, and are willing to share their data with the forum will receive our service absolutely free for two months.
This Case Study will not only be used for our publication, but also be used to educate dealers on the benefits of using a 24/7 fully staffed automotive live chat service on their website. We ask that whoever volunteers will be active on this thread and communicate regularly for the full two month period.
.
Shereef Moawad
President & CEO
CarChat24
ChatLead.com, Inc.
Mobile: 727-432-7777
Fax: 800-430-1535
Toll Free: (800) 510-7567
"Helping car dealers sell more!"
Comment
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Comment by Shereef on November 3, 2010 at 12:37pm
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Stefan,
Thank you for getting your final numbers posted. This wraps up our 2 month DealerElite.net case study. Reno Toyota showed some great results, and are in line with our past case study results. Sun Toyota had several issues with their ad provider reach local, and their numbers are not typical to the results we are used to seeing. The numbers below show the increases in conversion a dealer can expect. The closing ratio on the leads provided is in the dealers hands. Some of our clients close 6% and some close 20%. Either way the numbers show that the extra opportunities are there for those who want to increase sales cost effectively. Adding 24/7 staffed live chat support from the right company will increase lead conversion by over 50%.
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Comment by Stefan Precup on November 3, 2010 at 12:23pm
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Reno Toyota October 1st through the 31st (Month End Final)
Total Unique Visitors: 5794
Total Website Leads without Chat Leads: 90
Lead Conversion % without Chat Leads: 1.55%
Total CarChat24 Leads/Appointments/Queries: 80
Total Conversion % with Chat Leads: 2.93%
Total Lead Conversion % increase: 88.89%
Total Website Sales without Chat Leads: 12
Total Chat Lead Sales: 7
Total Sales: 19
Website Sales % increase: 58.33%
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Reno Toyota October 1st through the 21st (Week 3)
Total Unique Visitors: 4094
Total Website Leads without Chat Leads: 61
Lead Conversion % without Chat Leads:1.49%
Total CarChat24 Leads/Appointments/Queries: 63
Total Conversion % with Chat Leads: 3.03%
Total Lead Conversion % increase: 103.27%
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Comment by Katie Colihan on November 1, 2010 at 1:11pm
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Looking good there, Mike! Love seeing the results. Glad to see we've got increases popping up all over!
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Comment by Mike Chaparro on November 1, 2010 at 11:14am
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Sun Toyota October 1st through the 31st (October month end final)
Total Unique Visitors: 9803
Total Website Leads without Chat Leads: 380
Lead Conversion % without Chat Leads: 3.87%
Total CarChat24 Leads/Appointments/Queries: 117
Total Conversion % with Chat Leads: 5.1%
Total Lead Conversion % increase: 30.8%
Total Website Sales without Chat Leads: 80
Total Chat Lead Sales: 4
Total Sales: 84
Website Sales % increase: 5%
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Comment by Shereef on October 30, 2010 at 5:08pm
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Just waiting on Reno Toyota to post their 3rd week numbers, and we will be sending out the Month end and final case study results after the 31st.
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Sun Toyota October 1st through the 21st (Week 3)
Total Unique Visitors: 9459
Total Website Leads without Chat Leads: 231
Lead Conversion % without Chat Leads: 2.44%
Total CarChat24 Leads/Appointments/Queries: 72
Total Conversion % with Chat Leads: 3.2%
Total Lead Conversion % increase: 31.2%
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Sun Toyota October 1st through the 14th (Week 2)
Total Unique Visitors: 4442
Total Website Leads without Chat Leads: 161
Lead Conversion % without Chat Leads: 3.62%
Total CarChat24 Leads/Appointments/Queries: 44
Total Conversion % with Chat Leads: 4.62%
Total Lead Conversion % increase: 27.32%
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Comment by Chris Perera on October 15, 2010 at 7:00pm
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Reno Toyota October 1st through the 14th (Week 2)
Total Unique Visitors: 2835
Total Website Leads without Chat Leads: 44
Lead Conversion % without Chat Leads: 1.55%
Total CarChat24 Leads/Appointments/Queries: 43
Total Conversion % with Chat Leads: 3.06%
Total Lead Conversion % increase: 97.4%
** Last week’s report had an incorrect “Total Conversion % with Chat Leads”
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Reno Toyota October 1st through the 7th (Week 1)
Total Unique Visitors: 1374
Total Website Leads without Chat Leads: 25
Lead Conversion % without Chat Leads: 1.8
Total CarChat24 Leads/Appointments/Queries: 25
Total Conversion % with Chat Leads: 50
Total Lead Conversion % increase: 100%
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