Free! 24/7 Dealer Chat Support, Staff, and Leads (Dealer Elite Case Study 2 Months)
We are looking for 5 Dealers that will share their results here on the Dealer Elite forum. CarChat24 will provide 2 months of free 24/7 fully staffed live dealer chat support, and the leads/appointments our service will produce.
What you can expect: A minimum of a 50 to 60% increase in your current website lead conversion, More Sales Leads, Sales Appointments, Service and Parts Leads. Professional staff that will proactively greet every website visitor and answer every chat request, as well as assist your visitors with their queries. An Increase in your Car and Truck Sales! All for free, but you must actively share your results here on the forum. We will use this data to publish in our case study.
Offer: Provide 24/7 Live Chat Support and Leads for Two Months to 5 Dealer Elite Forum Members (New forum members are welcome) for one of their websites in return for case study results to be posted on Dealer Elite weekly. Please let me know if you would like to participate. There is no obligation to continue service after the two months, and this is absolutely free.
Requirements:
- Must have at least a 10% documented closing average on the leads received currently from your website, and use a CRM to track results.
- Minimum of 3000 unique visitors monthly.
- Use all features of our service including instant text alert to cell.
- Provide and post current lead conversion percentages for the last two months. (June, July)
- After service starts post leads/sales weekly/monthly on the forum, with a monthly update showing previous lead conversion, and total lead conversion with CarChat24, as well as any sales that were a direct result of our service.
- Post your honest opinion of the service and any data that can be used in our case study, as well as any suggestions. Agree to allow us to use the data obtained to be published in our case study.
**The first five dealers to respond that meet the above conditions, and are willing to share their data with the forum will receive our service absolutely free for two months.
This Case Study will not only be used for our publication, but also be used to educate dealers on the benefits of using a 24/7 fully staffed automotive live chat service on their website. We ask that whoever volunteers will be active on this thread and communicate regularly for the full two month period.
.
Shereef Moawad
President & CEO
CarChat24
ChatLead.com, Inc.
Mobile: 727-432-7777
Fax: 800-430-1535
Toll Free: (800) 510-7567
"Helping car dealers sell more!"
Comment
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Comment by Mike Chaparro on September 9, 2010 at 12:11pm
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Week 1
Total Unique Visitors: 2547
Total Website Leads without Chat Leads: 82
Lead Conversion % without Chat Leads: 3.21%
Total CarChat24 leads/appointments/queries: 23
Lead Converion % with Chat Leads: 4.12%
Total Lead Conversion % Increase: 28%
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Comment by Shereef on September 8, 2010 at 4:58pm
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Sheri
Thank you for getting your numbers posted, and happy to see an additional sale already :) Looking forward to seeing our other participants numbers being posted soon....
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Comment by Sheri Bird on September 8, 2010 at 4:37pm
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Taylor AutoMall. September 2010. Week 1...
Total Unique Visitors: 768
Total Website Leads without Chat Leads: 11
Lead Conversion % without Chat Leads: 1.4%
Total CarChat24 Leads/Appointments/Queries: 5
Total Conversion % with Chat Leads: 2.1%
Total Lead Conversion % increase: 45%
Additional Info...
Total Car Chat Sales Leads: 4
Total Sold: 1
Closing %: 25%
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Comment by Shereef on September 8, 2010 at 12:57am
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Just sent out the first 7 days worth of lead data to our participants, and you should be seeing the 1st weeks post from all 3 dealers soon.
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Comment by Shereef on September 5, 2010 at 2:20pm
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Update: CarChat24 Live Dealer Chat Case Study (Weekly Posts)
Below is the format we will be using in the weekly posts after each 7 days (September Weekly Post Dates 8th, 15th, 22nd, 29th ). If you have any questions about calculations, or anything else feel free to call me anytime. I will post the format needed for the total month post after we have a full month completed (Total Months post will include sales data in the second months results). We are looking forward to watching the results unfold. I think all of you will be surprised at the increase in lead conversion percentages, and sales. Please make sure you have CarChat24 set up as a lead source in your CRM so we can get accurate sales data, and also please change any service or parts leads to the appropriate status in your system for accurate sales closing percentages. Thank you for your participation in this case study.
September (Week 1) (Note: Week 2, 3, and 4 will be a running total of all data)
Total Unique Visitors:
Total Website Leads without Chat Leads:
Lead Conversion % without Chat Leads:
Total CarChat24 Leads/Appointments/Queries:
Total Conversion % with Chat Leads:
Total Lead Conversion % increase:
Example below:
Total Unique Visitors: 1000
Total Website Leads without Chat Leads: 30
Lead Conversion % without Chat Leads: 3%
Total CarChat24 Leads/Appointments/Queries: 10
Total Conversion % with Chat Leads: 4%
Total Lead Conversion % increase: 33.33%
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__________________
Shereef Moawad
President & CEO
ChatLead.com, Inc.
CarChat24
shereef@carchat24.com
Mobile: 727-432-7777
Fax: 800-430-1535
Toll Free: (800) 510-7567 ext 701
www.CarChat24.com
"Helping car dealers sell more!"
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Books are closed, final August Numbers
10272 unique visitors
671 leads
6.53% site conversion
90 sales
13.4% closing ratio
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Comment by Katie Colihan on September 2, 2010 at 1:29pm
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Super excited to see this up and moving. Following along closely.
Best of luck to the dealers who are participating... enjoy your big sales :)
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Comment by Shereef on September 2, 2010 at 1:51am
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Below is a link to the CarChat24/DealerElite.net Dealer Chat Case Study Press Release
http://www.onlineprnews.com/news/54919-1282215727-carchat24com-anno...
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Comment by Shereef on September 1, 2010 at 10:37pm
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We have all of our numbers posted now (3 dealerships are participating in our 2 month study), so we are ready to move forward. I will post the format we will be using for our weekly posts soon, and the first set of weekly numbers will be posted be the 3 case study dealers soon after the 7th. Looking forward to watching the numbers unfold :)
Shereef
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Taylor AutoMall... GM Dealer... taylorautomall.com
July 2010:
Website Unique Visitors: 2814
Website Leads: 38
Site Conversion: 1.4%
Sales: 9
Closing: 24%
August 2010:
Website Unique Visitors: 4092
Website Leads: 46
Site Conversion: 1.1%
Sales: 8
Closing: 17%
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