"Success leaves clues." I'm not sure where I heard that quote, but in coming up with my top 10 ingredients of sales superstars it certainly resonates with me. First let me define my definition of a sales superstar: Anyone that consistently sells 20+ units a month, and or puts $50,000 in gross on the books; month in month out.
I've compiled my list of 10 ingredients that these sales superstars have in common. Let me know some of your favorites.
- Superior attitude & exceptional state of mind: Attitude sells cars, and consumers naturally are attracted to someone with a superior attitude. I've never seen a 20+ a month car guy/gal with a bad attitude.
- Either working a customer face to face or trying to get face to face with a customer: AKA as work. 20+ a month car people only do those two activities, and they usually do them very well.
- Desire to be #1: That burning desire to be the best, and doing whatever it takes (morally) to be in the top spot is a driving force for sales superstars.
- First in last out: This goes hand in hand with that burning desire to be number one. 20+ salespeople are usually the first one in and the last one out. However, that's not true with someone that's been in the business for several years that has their business on autopilot that's selling 20, 30, or 40+ a month.
- Know how and when to T.O.: 20+ salespeople know when and how to T.O. their deals. One reason they sell so many vehicles is because the get effective T.O's when they need one.
- Always looking to better themselves: Top performers are always looking to get better whether it's reading a book or going to a seminar.
- Doing things other salespeople aren't: This can be anything from walking the lot several times a day to prospecting, but the high achievers are constantly doing what the 8-10 salespeople aren't.
- Superior listening skills: The heavy hitters know how to listen and read between the lines.
- Fearless & Confident: The top dawgs fear nothing when it comes to sales, and they have an abundance of confidences which is infections.
- They know the sales process backwards and forwards and they are masters at their craft.
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