CarChat24 receives its third “Top Rated” Award for Dealer Satisfaction in the Chat Products Category

PALM HARBOR, Fla. - Jan. 24, 2014 -  CarChat24 - 24/7 Fully Staffed Chat & Advanced Dealer Chat Software is the recipient of a “Top Rated” Chat Product award in the fifth annual DrivingSales Dealer Satisfaction Awards, presented at a special event today in conjunction with the 2014 National Automobile Dealers Association (NADA) Convention & Expo. 

“We are extremely proud to accept this third award and we are very grateful to our dealers who took the time to rate us on DrivingSales.com,” said CarChat24 President and CEO, Shereef Moawad, who started the industry-leading dealer live chat software company seven years ago to help auto dealers generate more quality sales leads through their websites. “The real winners are our dealers, who not only appreciate the value of a quality live chat product, but trust us to help them sell more cars.”

He explained that his extensive management experience taught him the value of an effective chat product and he is determined to provide his dealer clients with the best cutting-edge web technologies and expertise. “Live Chat software is hands-down the best way for dealerships to increase volume and profit by starting the sales process the moment a visitor lands on their website, and we are proud that our efforts at CarChat24 to create a proven live chat solution and provide a world-class dealership chat support service led to this coveted award,” Moawad continued. CarChat24 previously received a “Top Rated” award in the Chat Products category in the 2^nd and 4^th annual DrivingSales Dealer Satisfaction Awards, announced at NADA 2011 and 2013.

“We congratulate CarChat24 on winning a ‘Top Rated’ Chat Product Award and for being recognized by its dealer customers for high levels of excellence and customer satisfaction,” said DrivingSales CEO and Founder Jared Hamilton. “In our fifth year of presenting these awards, we feel especially proud that DrivingSales Vendor Ratings continues to help dealers make smart and informed decisions through thousands of peer reviews that lead them to service providers such as CarChat24.  We congratulate CarChat24 on being recognized for top notch performance by the people to whom their services count the most: the dealer community.”

The DrivingSales Dealer Satisfaction Awards measure dealer satisfaction with vendor products and services, and are based on cumulative ratings tallied and verified over the calendar year (January – December) at DrivingSales.com Vendor Ratings.  DrivingSales.com Vendor Ratings is the industry’s only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons, and provides dealerships with important information from actual customers who have hands-on experience using vendor products / solutions in their stores. Each rating is verified as coming from an actual dealership employee.

Full award results are available online at http://dealersatisfactionawards.com/. Award winners are showcased in the Q1 2014 issue of the DrivingSales Dealership Innovation Guide which, in addition to being distributed at the 2014 NADA Convention and Expo, is delivered to every new car dealership nationwide, as well as to the top 100 used car dealerships. For more information on the Dealership Innovation Guide, please visit: http://drivingsalesinnovationguide.com/.

About CarChat24.com (www.carchat24.com)

CarChat24 provides 24/7 hosted Live Chat Support & Dealer Chat Software for new and used car dealership websites. CarChat24 helps dealers sell more vehicles by converting a higher percentage of their website visitors into quality leads. Since 2007, CarChat24 has been helping car dealers improve their sales and customer service on the Internet. Our mission is to empower car dealers with cutting edge live chat technology, and provide the professional staff and superior processes needed to obtain the best possible results. We are committed to helping our clients get the best return on investment from their websites. We strive to make our support service the very best and are always looking for innovative ways to give our dealers the edge over their competition. Follow CarChat24.com on http://www.twitter.com/CarChat24  and fan CarChat24.com on Facebook http://www.facebook.com/CarChat24 and Google+ http://www.google.com/+CarChat24PalmHarbor

For more information visit http://www.carchat24.com or call Jeff Sterns or Jason Good at 1-800-510-7567

About DrivingSales

DrivingSales is a professional network serving the auto industry with dealer-driven news and information, online training, and performance data, all to enable dealers to make critical business decisions at their dealerships.  DrivingSales’ mission is to connect progressive dealership professionals to the people and information they need to maximize their success.  Founded by a third-generation car dealer, and opened up to the industry in 2008, today DrivingSales has registered users in over 50% of new car dealerships in the US and is active in several other countries around the globe.  To learn more about the DrivingSales community, training or performance analytics visit DrivingSales.com, DrivingSalesUniversity.com and DrivingSalesData.com

Media contact for CarChat24 / ChatLead.com, Inc:
Jason Good Jason.good@carchat24.com
1592 Lago Vista Blvd. Palm Harbor, Florida 34685
800-510-7567

www.CarChat24.com

DrivingSales Media Relations:
Melanie Webber (melanie@mwebbcom.com), mWEBB Communications, 949.307.1723