Episode 14- Write Service Podcast: Technology, The Good & Bad

This week, Jeff discusses some personal stories and experiences where technology replaced human interaction. He discusses the benefits of using technology on the service drive, the business aspect, and also the consumer aspect, both good and bad. At the end of the day, a phone or iPad can never look a customer in the eye and ask for the sale! Copyright 2018 Wm. Jeff Cowan

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