Free! 24/7 Dealer Chat Support, Staff, and Leads (Dealer Elite Case Study 2 Months)
We are looking for 5 Dealers that will share their results here on the Dealer Elite forum. CarChat24 will provide 2 months of free 24/7 fully staffed live dealer chat support, and the leads/appointments our service will produce.
What you can expect: A minimum of a 50 to 60% increase in your current website lead conversion, More Sales Leads, Sales Appointments, Service and Parts Leads. Professional staff that will proactively greet every website visitor and answer every chat request, as well as assist your visitors with their queries. An Increase in your Car and Truck Sales! All for free, but you must actively share your results here on the forum. We will use this data to publish in our case study.
Offer: Provide 24/7 Live Chat Support and Leads for Two Months to 5 Dealer Elite Forum Members (New forum members are welcome) for one of their websites in return for case study results to be posted on Dealer Elite weekly. Please let me know if you would like to participate. There is no obligation to continue service after the two months, and this is absolutely free.
Requirements:
- Must have at least a 10% documented closing average on the leads received currently from your website, and use a CRM to track results.
- Minimum of 3000 unique visitors monthly.
- Use all features of our service including instant text alert to cell.
- Provide and post current lead conversion percentages for the last two months. (June, July)
- After service starts post leads/sales weekly/monthly on the forum, with a monthly update showing previous lead conversion, and total lead conversion with CarChat24, as well as any sales that were a direct result of our service.
- Post your honest opinion of the service and any data that can be used in our case study, as well as any suggestions. Agree to allow us to use the data obtained to be published in our case study.
**The first five dealers to respond that meet the above conditions, and are willing to share their data with the forum will receive our service absolutely free for two months.
This Case Study will not only be used for our publication, but also be used to educate dealers on the benefits of using a 24/7 fully staffed automotive live chat service on their website. We ask that whoever volunteers will be active on this thread and communicate regularly for the full two month period.
.
Shereef Moawad
President & CEO
CarChat24
ChatLead.com, Inc.
Mobile: 727-432-7777
Fax: 800-430-1535
Toll Free: (800) 510-7567
"Helping car dealers sell more!"
Comment
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Comment by Shereef on September 17, 2010 at 1:11pm
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All three dealers have posted their second week results! We should see an increase in Sun Toyota leads now that the reach local issues has been resolved. Looking forward to watching the results unfold durring this 2 month case study :)
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Comment by Sheri Bird on September 16, 2010 at 11:06am
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Taylor AutoMall. September 2010. Week 2...
Total Unique Visitors: 1575
Total Website Leads without Chat Leads: 15
Lead Conversion % without Chat Leads: 0.9
Total CarChat24 Leads/Appointments/Queries: 7
Total Conversion % with Chat Leads: 1.3
Total Lead Conversion % increase: 46%
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Reno Toyota September 1st through the 14th (Week 2)
Total Unique Visitors: 2726
Total Website Leads without Chat Leads: 41
Lead Conversion % without Chat Leads: 1.5
Total CarChat24 Leads/Appointments/Queries: 41
Total Conversion % with Chat Leads: 3
Total Lead Conversion % increase: 100
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Comment by Shereef on September 15, 2010 at 11:24am
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Numbers for the second week have been sent, and we should be seeing the post from the 3 dealers soon. Note: We are not currently seeing anywhere near the amount of visitor traffic on our end that was required for the study from Taylor AutoMall, but will give it some time to see if it increases.
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Comment by Mike Chaparro on September 15, 2010 at 11:18am
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Sun Toyota September 1st through the 14th (Week 2)
Total Unique Visitors: 5176
Total Website Leads without Chat Leads: 154
Lead Conversion % without Chat Leads: 2.97%
Total CarChat24 Leads/Appointments/Queries: 44
Total Conversion % with Chat Leads: 3.83%
Total Lead Conversion % increase: 28.57%
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Comment by Shereef on September 9, 2010 at 6:05pm
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Chris
Thank you for updating your numbers 110% increase the first week! Don't know if we can keep that up, but it's a great start :)
Shereef
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Comment by Ryan Thompson on September 9, 2010 at 6:04pm
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Chris,
That is a healthy increase :)
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Reno Toyota September 1st through the 7th (Week 1)
Total Unique Visitors: 1741
Total Website Leads without Chat Leads: 19
Lead Conversion % without Chat Leads: 1.09%
Total CarChat24 Leads/Appointments/Queries: 21
Total Conversion % with Chat Leads: 2.29%
Total Lead Conversion % increase: 110%
Sold already from CarChat24: 2
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Comment by Shereef on September 9, 2010 at 1:00pm
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Mike
Thank you for getting the numbers straightened out, and for getting your first weeks numbers posted.
Please Note: Sun Toyota is using Reach Local, and Reach Local visitors are not able to access chat at this time. We are waiting for them to fix the issue, and when fixed, we expect to see a much higher volume of leads. Currently the numbers posted do not reflect our normal conversion increase on Sun Toyota at 28%, it should be at least over 50%.
Shereef
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Our June and July numbers that we posted earlier included 3rd party lead provider data. We apologize for the inconvenience and here are the correct numbers.
June
Unique Visitors: 10507
Leads: 274
Site Conversion: 2.6%
Sales: 51
Closing %: 18.6%
July
Unique Visitors: 10614
Leads: 371
Site Conversion: 3.49%
Sales: 50
Closing Ratio: 13.47%
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