Automotive Customer Centricity Summit - June 14th

Thought Leadership Summits (TLS) is pleased to feature a Keynote Presentation from Thilo Koslowski, Vice President & Lead Automotive Analyst at Gartner at the Auto Customer Centricity Summit.  Thilo's presentation will focus on the challenges and opportunities technology is creating for the automotive industry, and how effective collaboration between OEMs, Dealers, and Captives is the next step in the evolution of customer centricity.  Thilo has been involved with the Summit every year since it began in 2005, and it's an honor to have him sharing his insights on the industry through the Keynote Presentation in 2011.

Automotive Social Media Summit - June 15th

TLS is equally proud to have Tamara Darvish, the Vice President of DARCARS Automotive as our Keynote Speaker at the Auto Social Media Summit. Collaboration between OEM and Dealer has long been a goal in the Automotive Industry as achieving true collaboration delivers a competitive advantage through more effective and efficient marketing, sales, and customer service.  The advent of the wide variety of Social Media as customer interaction channels drastically increases the complexity of collaboration between OEM, Dealer management, and Dealer personnel.  Tamara's presentation will review the strategy DARCARS has developed to address the explosion of different social media and how DARCARS plans to leverage social media to improve collaboration with OEMs, their own personnel, and most importantly — their customers.

Please visit www.tlsummits.com of call me at 720-287-0145 to register or learn more about the Summits.

Jon