The biggest mistake salespeople, sales managers and BDC staff make is they forget to thank the customer after they leave the dealership. It always amazes me that when customers take time from their busy life to visit their local dealership, the dealership staff forget to follow up that customer and tank them.

How many times in your life have you been to an open house, a car dealership, an electronics store or another retailer to make a big purchase and that salesperson, manager or owner called you back to thanks you. My guess would be rarely or never, this is why it is so important.

Check out the video: https://www.youtube.com/watch?v=wfzPRW6kr_w

As a business who would like more traffic, customers and business we need to create new habits, new techniques and more traffic by caring about our customers and thanking them “every time”. We have been helping dealerships all over the world drive traffic, create new business and build a loyal customer base by having a game plan and making it happen.

Can your business afford to let customers walk out of the showroom and never thank them?

Please give us your feedback, and call our office for a free consultation at 1 877 452 2753 or 24 hours a day online at http://www.bdcexperts.com

Thanks for taking the time to read my thoughts and have a great week!!!!!!!!!

Mike Overy

Managing Partner

Proactive Dealer Solutions

movery@bdcexperts.com