How to teach your Automotive team anything!

Good morning,

Like most of you, training is a large part of what I do everyday. Maybe more than most of you since I work with dealers and training is part of my job. Either way in order to manage people, improve what your team does or in order to spend less time micromanaging your team training is critical.

As you may know there are three stages to learning anything in life. The first step is to have an understanding of what the training is about or the Why? The next step is to memorize the scripting, the process and the mechanics through role play and the last step is to work with that new process and technique and make it your own. As you may or may not know process is king. It works for large and small companies all over the world and when combines with action it is key to success and growth.

Do you think large companies make it up every time? Does Disney, McDonalds, or your local High end hotel have a game plan? Of course they do.The next question is what is the next step from a management perspective. We all know that the best possible outcome is a self motivating team that gets it done. A friend and client of mine explained this model to me that I think takes training to the next level.

Here are the details:

https://www.youtube.com/watch?v=4d1cWd5CkdA