Logic & Emotion: Decision Making in the Service Lane

In the service lane, which reigns supreme: Logic or Emotion.  Check out our article in the November-December 2012 issue of Fixed Ops.  Click here for a digital version.  See you on Page 30.

Lance Boldt is Vice President and Co-Founder of AutoNetTV.  AutoNetTV’s digital signage products deliver entertaining and educational TV programming to the lobbies of automotive service and repair businesses as well as digital menu boards and automotive website video content.

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