At The Dealer Resource Group our goal is to provide the highest level of service to our dealer clients.  Our 21st Century Selling System(c) teaches ethical sales skills for the curent market.  Our goal is to lead by example, practice what we preach, and really walk the walk.  Doing so often attracts the best of the best.  This announcement is just that.

Here are our newest additions to the DRG Team:

Gene Diehm

Gene Diehm has been on the retail side of the auto industry for over 30 years.  As you'll read, he has an extensive background, a diversity of knowledge, and a range of talent.  But the real benefit to working with Gene is his desire to make everyone he comes in contact with, better off because they met.

 He will be training with us under his company name, Retail Systems Management, LLC.  His knowledge comes from the fact that he has virtually sat in every chair available in a dealership.  And like most successful people, he has invested in training to make himself one of the best.  He has even owned and operated his own dealership.  Those insights can only benefit dealers who engage Gene for training.

Gene has trained with Pat Ryan, Jim Ziegler, Joe Verde, and even worked with Jackie Cooper.  These trainers are pillars in the industry.  Their knowledge has make a real impact on Gene.  Add to that mix his real desire to help people change their future in the auto industry and you have a trainer who always makes a difference.

 While a salesperson, Gene was determined, dedicated, and a top producer.  In one 17 month stretch, he averaged 55 cars per month.  He definitely has the skills to create top producers in any dealership that engages him.

To date, Gene has conducted over 200 training programs in dealerships and is the author and inventor of the "Customer School" philosophy.  It's his dedication that led him to be awarded "Trainer of the Year" for 2010 from his former company.  That's a prize that is earned through performance, production, and dedication to the auto industry.

Here is what others say about Gene and his "Trainer of the Year" award:

Gene, this is a well deserved award and I congratulate you and I am proud of
you as I would be of my brother, you keep up the good work. I appreciate the
kind words about me-I don't know if I deserve them but you have always been the hardest working individual that I ever had the pleasure of knowing and hiring into the car business. You have great tenacity and the innate ability not to confuse effort with results. I know you will have an even better 2011.Hopefully we will see each other soon.

Your friend always,

Bill Owens, President, CEO
Port Alliance Federal Credit Union

 We are privileged to have Gene as part of our team.  His knowledge not only benefits dealers, but helps us raise the standard of training that we do as well. 

Anthony Bartoli

Anthony Bartoli is one of the newest and talented National Sales Trainers specializing in Sales Training, Interviewing, and Business Development for today’s dealership, Digital Marketing and eCommerce training.  He also serves as the President of TCB Sales Solutions where he also provides dealers a virtual Internet Director role to help the dealer train their internet staff, increase digital presence and revenue. 

Prior to joining The Dealer Resource Group, Anthony Bartoli worked his way from a successful career as a sales consultant to management for Behlmann Buick GMC.  Anthony Bartoli had the foresight in 2006 to see the evolution of the internet and the impact it would make in the dealership so he attended the very first Digital Dealer/AAISP (Association of Automotive Internet Sales Professionals) conference and has excelled in this area.  Notable for having been featured on the cover and articles of Digital Dealer and Auto Success.  He was awarded the Internet Professional of the Year Award in Las Vegas in 2009 at the 6^th Digital Dealer Conference.   But most of his proudest awards come from the several customer testimonials he has received. 

One of the top reasons to hire Anthony for your recruiting needs is that he himself answered an ad just like you will run and he attended a class by a trainer just like him to get his start in the Automotive sales business.  He has never asked anyone to do something he would not do or has done! 

Anthony always considers himself an automotive salesperson first.  Whether he is consulting dealers, training future and current sales staff, or managing a dealership, he is always looking at the big picture and understands to be able to lead a great sales staff you have to be able to think and act like a great sales person.  He understands teamwork from his days of playing sports and being a United States Marine. 

He is a husband and father who have been involved in his children’s lives from coaching soccer to volunteering to lead a scout pack and troop, to cheering them on in high school.  Anthony can be found in his spare time lifting weights in the gym, golfing, practicing magic or even plays Xbox video games online.

He is a dynamic speaker and a must see who adds a fresh prospective for today’s training needs!  He is a true car guy, not just someone who has read some books and listened to some speakers and now calls himself an expert.  He has done everything he will train on.  Who better to help you then another person who not only learned about the skills and best practices but put it into action with results. Call Anthony Bartoli today to put that “Magic” back into your staff. 

Our final announcement is to all of our dealers and GM's.  If you'd like to be informed of any special programs, savings, or incentives with our training programs, visit the web site http://www.thedealerresourcegroup.webs.com and register in the dealer section.  You'll automatically be notivfied of any special savings or incentives each month.  By registering, you'll be aware of our programs well before the rest of the market so that you can take advantage of them as you need to.

John Fuhrman is the Senior National Trainer for Carolina Automotive Resource Services, a unit of The Dealer Resource Group. His ten books have reached 1.5 million readers and he has trained sales professionals around the world. When your dealership needs amazing results when hiring new people, visit http://www.thedealerresourcegroup.webs.com. ATTENTION DEALERS: VISIT OUR WEB SITE AND REGISTER TO KEEP UP ON MONTHLY TRAINING SAVING SPECIALS. Our trainers are ready to show you our "WOW!" factor. (c)2011 by John Fuhrman - Permission to reprint this post in its entirety, including contact information, is hereby granted.