“How Service Advisors Kill Customer Retention”

Ever wonder why a customer leaves an automotive dealer’s service department around the 3 year mark? I do and I will share with you why this happens and how to stop it immediately with some very simple, easy-to-use techniques. This is a MUST attend for all Dealers, General Managers, Fixed Operations Directors, Service Managers, Business Development Managers, as well as Service Advisors!

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