I am often confused by dealerships that place a want ad for a warranty administrator/clerk every 6 months, yet when called on by a reputable warranty submission company, many will state "we do not like to use an outside source..." - well, I wonder exactly what they are expecting when they place a want ad?  Is that not an "outside source" they are seeking?  They are willing to jeopardize hundreds of thousands, if not millions of dollars by placing trust in someone that they bring in off the streets! - why would you not be willing to at least try the services of a company that employs the absolute best warranty administrators in the field?  Wouldn't that make more sense than to just take the next applicant that comes strolling through your door?  Because, and let me tell you, the good warranty administrators are happy where they are at - and those Dealerships are not going to lose them!  So when you keep using that revolving door in your service department to staff your warranty department, you are just going to keep losing.

Something to think about!