If you find yourself caught up in a consultative review or a full blown corporate audit, you will be amazed at one area where you will lose a great deal of money:

YOUR PDI REPAIR ORDERS!

That's right!  If your PDI checklist forms are not filled out properly - WITH the appropriate management signatures, or there are mileage inconsistencies, or untrained techs performing the service, the auditors will simply debit the PDI.  That will equal around $100 per repair order.

HOW MANY PDI'S DO YOU WRITE IN A MONTH?   Well, figure out how many new cars you sell, and it will probably be somewhere around that number - 50? - 100? - 200?...now multiply that by $100 x 12 (because they will jump back 12 months!) and see how much that little oversight might cost you.