We all have had customers that cause us nothing but grief. How do we give them the service that illustrates our commitment to customer care? It seems no matter what you do you just can't make them happy. You want to keep them as customers because you need your RO counts to keep climbing. Read this article in its entirety and you might think of these customers a little differently...

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http://www.fixedperformance.com/1/post/2015/04/red-velvet-rope-poli...