I just finished writing an article for Service Drive Today. The article will be published in August’s edition of the magazine. In this particular article, I will be talking about how to get your sales and service departments to become more cohesive and more productive in their day to day operations. Sales and service departments have become information silos that we must knock down. In this article I have created a cross-training culture in which your staff will educate one another about new car features and service bulletins!

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Alos I write 99% of all the Fixed Performance’s fixed operations newsletters. Our newsletter comes out every week. Are you are interested in opening the lines of communication between your Sales and Service departments? Do you want your Technicians and Advisors to be on the same page for every RO? Would you like to improve the quality of life for you and your staff? If you answered yes to any of these questions, sign-up for our newsletter. It is free after all!

http://www.fixedperformance.com/newsletter.html

The alternative to signing up for either of these publications is simple; you keep doing the same thing you are doing now, hoping you get a different result...

Sincerely,

Rob Gehring, President
(419) 282-1351
rgehring@fixedperformance.com