Some people say they were born sales people. Some say it's because they read sales books , watch tapes and listen to paid speakers. The only one that keeps gaining is the seller of the books , tapes and speakers. What it takes to be a salesperson is heart. It takes commitment to do the job . Long hours , It take learning peoples wants and needs. It take a total interest in helping the customer. The money is not the key it is the want to help ,The pleasure to watch how happy your customer is when they get in thier new car and drive off . At that point you know if you go to that customers house your not a guest your family. It is funny how many top sales people I see go into management and start with I read books I watch the tape. Stop with the bull. Tell the truth to your salespeople. It's the people., Tell them how you became thier friend before you put your hand in thier pocket. Every store I have worked at I have been a top performer in sales a strong closer. I didn't read the books or watch videos. I learned how to love my customer to make sure they got what they wanted. For 0ver 15 years at in one place I had salespeople out side greeting customers just to hear them say I am here to see Lin. I will wait if he is busy. That is my family and friends people I showed I cared, I have had offers to use thier condos , offers to go out to lunch. I never used any of the offers instead I offered to pay for their oil changes, Give them a ride if they needed it . You see I came from the service end and that is the reason a top sales person can out sell anyone who claimes they got it out of a book . Don't take this wrong books , tapes and speakers are good but how long does it last. Learn to care and love each person you meet , don't look at them as money in your pocket. Look at only helping them get what they want. That will make you a top salesperson. For in the bible it tells how Jesus only wants to help us to be better and love one another. How many people love him in return? Think about it then go to work tomorrow and do it. Meet new fanily members and truley care to help them .